Move Domain to Squarespace

  • ralphlittle · Member ·

    I am trying to move ralphlittle.com ownership to Squarespace.

    First I tried following the steps on:
    http://en.support.wordpress.com/domains/transfer-domain-registration/

    I got till the end and got the Authorization Code. But when I go to Squarespace side of things, they are asking for complete different things such as CNAME, Enabling Domain Forwarding and so on.

    Then I tried changing the Nameserver. But when I go the Zone File tab in my DNS Manager, it tells me I cannot see it because it does not belong to the registrar. Then I just decided to try Nameserver change (trying to change) I get an error saying (ext.squarespace.com) is not registered.

    So you can tell I’m a bit lost. What’s happening here?

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    I’ll tag this thread for Staff assistance too. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • jeremeylduvall · Member ·

    Hi @Ralphlittle

    I can definitely help you to point your domain to Squarespace. To do so, I will need your custom A record for your Squarespace blog. If you let me know that, I can make the necessary changes to your domain!

    For reference, we don’t support mapping a domain via changing CNAME records, which is what the directions at Squarespace recommend. Instead, we do so through A records.

    Best,

    Jeremey

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