move followers from wordpress.com to wordpress.org site

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  • #1437742

    – I have activated JetPack
    – I have very few email subscribers but would still like them moved please
    – It looks like I can’t move my Word Press followers? Please confirm.

    Thank you.

    The blog I need help with is laughingmom.com.

    #1437828

    timethief
    Member

    As you have installed and activated the JetPack plugin http://jetpack.me on your WordPress.org install, and posted the relevant URL(s) into this thread, Staff will do the transfer of both subscribers and stats for you. I tagged this thread for their attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1438083

    kardotim
    Member

    The subscribers (both e-mail and WordPress.com) have been moved as requested.

    Please let us know if you need any further assistance!

    #1438096

    Thank you! I was just about to login to give me respective addresses. I assume you found them by my email / URL.

    Do you ,IMF telling me where I go in my new WP.org admin screen to view my followers / numbers?

    #1438097

    Sorry, IMF = mind

    #1438098

    I can see my email followers in site stars, but not my WordPress blog followers

    #1438109

    kardotim
    Member

    It seems something went wrong. I’ve just initiated the transfer again. Let me know if you see them now.

    Otherwise please try clearing out your browser cache.

    Thank you.

    #1438224

    Sorry, for the late follow up. I was away. Nope, none of my followers show up. I am selecting jet pack – site stats – subscriptions. I know I only have about 40 followers, by I worked hard for them.

    #1438241

    kardotim
    Member

    It seems Jetpack isn’t properly connected to your site and that’s why the subscribers didn’t transfer.

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    #1438245

    Thank you. I tried. I completed steps 1-3. At step 3 when I select” click here to contact Jetpack support”, nothing happens. I tried opening the link in a new tab, a new window, in IE and in Firefox. Nothing happens – no form. I went to the JetPack help [age (http://jetpack.me/support/) but there does not seem a form I can fill out here either.

    If it helps. JetPack initial page says I am “connected to WordPress.com” and I am “linked to WordPress.com”.

    Next ;) ?

    #1438246

    kardotim
    Member

    Filling in your site address at http://jetpack.me/support/debug/ shows a debug of the connection with Jetpack.

    It’s possible that other plugins on your sites are causing Jetpack to break. Could you please try to disable the other plugins and reconnect Jetpack?

    Looking forward to your reply.

    #1438270

    Sadly, I have no other plugins…but I just ran the Jetpack update AND IT NOW WORKS. So happy. Thank you for all your help.

    #1438271

    kardotim
    Member

    I’m glad it works now. Please let us know if you need any further assistance!

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