move from wordpress.org to wordpress.com

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  • #3363110

    funnychan877
    Member

    1.i already have one website made by wordpress but with open codes, downloaded from wordpress.org. how can i transfer my presence website faster ?
    2.if the wordpress.com can offer the security protect for my website ?since i found out Malicious link in the presence website and it’s difficult for us to solove it ,that’s why we plan to buy the plan from wordpress.com now.
    3.i am interest in the eCommerce plan now . but i want to confirm if i can choose the theme and plug as i like .such as flatsome , wpml, all import ´╝či am familar with these now.

    #3363336

    supernovia
    Staff

    Hi @funnychan877, we can certainly help you keep your site safely maintained!

    It does sound like perhaps some plugin or theme was not properly maintained, though, or you likely wouldn’t have a malicious link. So I can’t promise that offending theme or plugin would work here.

    Rather than having you list all themes and plugins here, here’s what I recommend:

    – Get the plan

    – Open a support chat or direct email so you can send a full list of what you’re using. Our support team can check on those for you and also advise the best way to get everything imported.

    If you aren’t happy, you can always get a full refund within 30 days, as long as you don’t buy a new domain or transfer in your existing one. If you do transfer a domain, we add a year to its registration and need to charge for that (even if you point the domain somewhere else right away), but we could still refund the rest.

    Hoping that helps!

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