Move jetpack followers to new wordpress site

  • Author
    Posts
  • #1453594

    deenakakaya
    Member

    Please move my jetpack followers from deenakakaya.wordpress.com to my new self-hosted blog at http://www.deenakakaya.com

    I have installed Jetpack already.

    Thanks

    The blog I need help with is deenakakaya.wordpress.com.

    #1453654

    timethief
    Member

    Hi there,
    Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.

    #1453754

    bdukes
    Staff

    Like magic, your followers have successfully been transferred to your self hosted blog.

    #1453818

    deenakakaya
    Member

    Hi there,

    We still have a number of wordpress followers who are subscribing to the deenakakaya.wordpress.com will they recieve notification when i post a blog on http://www.deenakakaya.com

    #1453820

    bdukes
    Staff

    Hello Deena,

    Sorry about that,I have located the problem and have transferred your followers one more time. Please let me know if you are still having problems. Thanks.

    #1453821

    deenakakaya
    Member

    Hi

    I think it may actually be the wordpress subscribers that I am after rather than the subscribers as they are still signing up to the deenakakaya.wordpress.com site on a daliy basis.

    also when I am publishing new posts the short links being created are not working. Can you help with this.

    Thanks again

    #1453822

    bdukes
    Staff

    Hey Deena,

    Have you thought about buying a Site Redirect Upgrade? This will automatically forward visitors of deenakakaya.wordpress.com to your new site.

    I have looked into the problem with your shortlinks as well. Your Jetpack is connected to your temporary site address (your server’s IP) Please disconnect and reconnect Jetpack.

    Let me know when you’ve done this and I’ll fix things on our end.

    Thanks.

    #1453823

    deenakakaya
    Member

    Thank you so much I think it is all fixed now. .

    Kind regards
    Deena

    #1453824

    deenakakaya
    Member

    Hi

    we have another problem. As the Jetpack has been reinstalled not only have we lost the previous stats but we have lost all the subscribers. Please can we request that you add these again.

    Thanks

    #1453825

    deenakakaya
    Member

    Hi Also in our general settings should both address be as I have shown below or should one read deenakakaya.wordpress.com

    WordPress Address (URL) http://www.deenakakaya.com
    Site Address (URL) http://www.deenakakaya.com

    PLease let me know so I can make the change

    #1453826

    bdukes
    Staff

    Hello Deena,

    I have resolved the problem with your stats. If you’re still having problems please disconnect and reconnect Jetpack. If that doesn’t work let me know and I’ll take another look.

    Regarding your Site Address (URL) and WordPress Address (URL) I can confirm that they should not be deenakakaya.wordpress.com. In most self-hosted installations they should both be your site’s URL (like you have now).

    You can read more about these settings here: http://codex.wordpress.org/Settings_General_Screen

    #1453827

    deenakakaya
    Member

    Hello

    Please can you add the Subscribers again as with the new jetpacks installation we have lost all the subscribers to the blog.

    please let me know when this is done so we can start blogging it again.

    Kind regards

    Rakesh

    #1453828

    bdukes
    Staff

    Hello Rakesh,

    I see Jetpack is no longer active on your site. Please reactivate Jetpack and I’ll take another look. Thanks.

    #1453829

    deenakakaya
    Member

    Hi Need some help with reactivating it. Can you help with this so that we can retrieve all the subscribers and followers again. Not sure what has gone wrong. Can we speak via Skype, google chat or MSN ?

    #1453830

    bdukes
    Staff

    Hello,

    We do not provide support via chat. However, I’m happy to help you get things working via the forum. Can you please describe the error you are getting when you try to connect. Is it any of these by chance? http://jetpack.me/troubleshooting/error-messages/

    If can you can provide me with as much information as possible about the problem I’m sure we can get it resolved. Thanks!

    #1453831

    deenakakaya
    Member

    Hi The jetpack reads connected to WordPress so do I need to disconnect it and then reconnect again ?

    #1453832

    deenakakaya
    Member

    Hi I am a little scared of deactivating jetpacks and losing the information on there. We cant see any of the subscribers on the blog the ones that you moved from the wordpress.com site a couple of days ago.

    #1453833

    deenakakaya
    Member

    Hi Jetpack should be connected. We just need the subscribers and followers back. We should have likes from many bloggers 2 days ago and they have all seemed to disappear. These will be the same ones you transferred over from the .wordpress.com site. Look forward to your feedback.

    Regards

    #1453834

    deenakakaya
    Member

    I think I have resolved this by reconnecting and connecting the site to jetpacks

    Regards

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