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Move subscribers

  1. I just moved my site from to self-hosted site. Now I want to move my subscribers too. Could you help me? Thanks!

    WPCC Client ID : 20906
    website address :

    my email address is [email redacted]

    The blog I need help with is

  2. Provided you have installed and activated the JetPack plugin on your install, and you post the relevant URL(s) into a forum thread, Staff will do the transfer of both subscribers and stats for you. Do that now please as I have tagged this thread for their attention.

  3. Hi timethief,

    I had installed and activated JetPack and WordPress connect. So how long should I wait? Or I still missing any step? Thanks!

  4. Btw, how about Site Stats? Is it possible to move the old data to new site as well? Thanks!

  5. Hi! Is there any update? I am still waiting someone to move our subscribers and site stats. Thanks a lot~

  6. btw, my old site is URL is, now migrate to Any information / step I need to do or provide? Please advise.

  7. any update? thx!

  8. If there had been an update it would have been posted. Sadly you kept bumping this thread when it was not in your best interest to do so. Staff address all thread tagged for their attention by serving the threads with the earliest date stamps and time stamps first and move forward to the most recent ones. You moved the timestamp/datestamp on this thread forward in time repeatedly. Please practice patience.

  9. I can help you with the subscriber migration. However, it appears that you have jetpack connected to and not to Can you please correct that? Once done, I can migrate subscribers for you.

  10. Dear rootjosh,

    Thanks for your help first. I don't know how to switch the connection from to, but I have disconnected and login again. Is it useful for you? Or any step I should follow? Please check.

  11. but I have disconnected and login again.

    Looks like that worked. Thanks!

    I have migrated your subscribers and followers to your new site.

    Let me know if there is anything else I can help you with.

  12. Thanks rootjosh, noted you have migrated our subscribers and followers, but...

    1. When I click "Site Stats", the number of "blog" under "Followers" is wrong (it show 78 only, but actual number is over 1,1xx).

    2. When I click "blog" -> "E-mail-only Subscribers", it only show the first 100 subscribers (even can't search old subscribers). But if we click "Download all email-only followers as CSV", it show all subscribers.

    3. For "Site Stats", it only shows the data after re-connected. Is it possible to combine with old stat (i.e.

    Thanks again!

  13. or should we disconnect and reconnect again? pls advise.

  14. Hi rootjosh,

    Just checked again. Point 1 and 2 are fine now (will run testing soon). How about Point 3? Thanks again.

  15. Is it possible to combine with old stat (i.e.

    Yes, maybe. Depending on how well your post ID's match.

    It can come out wonky. Though we can undo it if it does. Would you like to give it a go?

  16. Worth to try. Thanks! :)

  17. more...we couldn't use search function to find subscribers. Any hints?

  18. Stats are now merged.

  19. more...we couldn't use search function to find subscribers. Any hints?

    Can you explain this a bit further?

  20. I mean, when I input an username / email address in "Search Followers", no search result was found (even I input a correct email address).

    Btw, is it possible to combine stats and subscribers within the period of 26/9 to 6/10, which the site was connected to Thanks again~

  21. Are you seeing your list of followers appear normally?

    Everything prior to the migration date would have been moved to the new site. As the migration date was after 6/10, I'm not sure what you are asking.

  22. I see the stats and subscribers list normally for

    1. before 25/9
    2. after 7/10

    Because within 26/9 to 6/10, I connected jetpack by using domain "" , not "". That's why I miss the data.

  23. I was able to transfer followers/subscribers from that time for you. But the week of stats will have to remain missing.

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