Move subscribers

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  • #1460109

    flyagainla
    Member

    I just moved my site from WordPress.com to self-hosted site. Now I want to move my subscribers too. Could you help me? Thanks!

    WPCC Client ID : 20906
    website address : http://flyagain.la

    my email address is (email redacted)

    The blog I need help with is flyagainla.dreamhosters.com.

    #1460230

    timethief
    Member

    Provided you have installed and activated the JetPack plugin http://jetpack.me on your WordPress.org install, and you post the relevant URL(s) into a forum thread, Staff will do the transfer of both subscribers and stats for you. Do that now please as I have tagged this thread for their attention.

    #1460356

    flyagainla
    Member

    Hi timethief,

    I had installed and activated JetPack and WordPress connect. So how long should I wait? Or I still missing any step? Thanks!

    #1460357

    flyagainla
    Member

    Btw, how about Site Stats? Is it possible to move the old data to new site as well? Thanks!

    #1460361

    flyagainla
    Member

    Hi! Is there any update? I am still waiting someone to move our subscribers and site stats. Thanks a lot~

    #1460362

    flyagainla
    Member

    btw, my old site is URL is flyagainla.wordpress.com, now migrate to flyagain.la. Any information / step I need to do or provide? Please advise.

    #1460385

    flyagainla
    Member

    any update? thx!

    #1460386

    timethief
    Member

    If there had been an update it would have been posted. Sadly you kept bumping this thread when it was not in your best interest to do so. Staff address all thread tagged for their attention by serving the threads with the earliest date stamps and time stamps first and move forward to the most recent ones. You moved the timestamp/datestamp on this thread forward in time repeatedly. Please practice patience.

    #1460404

    rootjosh
    Staff

    I can help you with the subscriber migration. However, it appears that you have jetpack connected to flyagainla.dreamhosters.com and not to flyagain.la. Can you please correct that? Once done, I can migrate subscribers for you.

    #1460405

    flyagainla
    Member

    Dear rootjosh,

    Thanks for your help first. I don’t know how to switch the connection from flyagainla.dreamhosters.com to flyagain.la, but I have disconnected WordPress.com and login again. Is it useful for you? Or any step I should follow? Please check.

    #1460407

    rootjosh
    Staff

    but I have disconnected WordPress.com and login again.

    Looks like that worked. Thanks!

    I have migrated your subscribers and followers to your new site.

    Let me know if there is anything else I can help you with.

    #1460409

    flyagainla
    Member

    Thanks rootjosh, noted you have migrated our subscribers and followers, but…

    1. When I click “Site Stats”, the number of “blog” under “Followers” is wrong (it show 78 only, but actual number is over 1,1xx).

    2. When I click “blog” -> “E-mail-only Subscribers”, it only show the first 100 subscribers (even can’t search old subscribers). But if we click “Download all email-only followers as CSV”, it show all subscribers.

    3. For “Site Stats”, it only shows the data after re-connected. Is it possible to combine with old stat (i.e. wordpress.com)?

    Thanks again!

    #1460410

    flyagainla
    Member

    or should we disconnect and reconnect again? pls advise.

    #1460412

    flyagainla
    Member

    Hi rootjosh,

    Just checked again. Point 1 and 2 are fine now (will run testing soon). How about Point 3? Thanks again.

    #1460413

    rootjosh
    Staff

    Is it possible to combine with old stat (i.e. wordpress.com)

    Yes, maybe. Depending on how well your post ID’s match.

    It can come out wonky. Though we can undo it if it does. Would you like to give it a go?

    #1460414

    flyagainla
    Member

    Worth to try. Thanks! :)

    #1460415

    flyagainla
    Member

    oh…btw…one more…we couldn’t use search function to find subscribers. Any hints?

    #1460421

    rootjosh
    Staff

    Stats are now merged.

    #1460422

    rootjosh
    Staff

    oh…btw…one more…we couldn’t use search function to find subscribers. Any hints?

    Can you explain this a bit further?

    #1460423

    flyagainla
    Member

    I mean, when I input an username / email address in “Search Followers”, no search result was found (even I input a correct email address).

    Btw, is it possible to combine stats and subscribers within the period of 26/9 to 6/10, which the site was connected to flyagainla.dreamhosters.com? Thanks again~

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