Moving domain, site and mail to wordpress.com

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  • #3391066

    We iintend to replace an existing hosted wordpress.org site with a wordpress.com Premium site. However, our email is also on the existing server. Using G Suite for Nonprofits is attractive to us, but I have a concern with the process of moving both of these, along with our existing domain. I understand that there is a very strong preference to use your nameservers, and I can understand that. But I would greatly prefer to get the account created and the new site stood up first, then start the migration to G Suite. I understand that our www CNAME resource record will change. However, it is not clear from your documentation what will happen to the MX and mail CNAME resource records. What happens and how do we go about this?

    #3391132

    kokkieh
    Staff

    Hi there,

    But I would greatly prefer to get the account created and the new site stood up first, then start the migration to G Suite.

    You can absolutely do this.

    All sites on WordPress.com get a free WordPress.com or .blog subdomain when the site is created, that functions just like any regular subdomain, and your site is fully online and accessible at that subdomain (provided you set it to public).

    So you can build your site at that free address, even upgrade the site while still using the free address, and only switch the domain over to us once you’re ready.

    When you come to the point of switching the domain, you’ll first transfer or map the domain to us, leaving the name servers pointed to your current host. After that process completes, you can add the necessary MX and CNAME records for G Suite to the DNS on our end (except for the verification TXT record we can in fact do this for you automatically at the click of a button – https://en.support.wordpress.com/add-email/add-email-through-g-suite/), and then you’ll only change the name servers to point to us as the very last step.

    Following this process any interruption to your email services will be minimal.

    For migrating your email from your current email server to G Suite, please contact Google support directly for help with that process.

    Note that while we are a reseller for G Suite, you can only buy a standard G Suite license from us. To use G Suite for Nonprofits, please sign up directly with Google as explained at https://support.google.com/nonprofits/answer/3367223?hl=en and then connect the email to us using the process outlined in the link I gave above.

    Let me know if you have any more questions about this.

    #3391376

    Many thanks —

    No worries, we are already Tech Soup cleared on G Suite for Nonprofits.

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