Moving subscribers from wordpress.com to self hosted site

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  • #1565812

    rootjosh
    Staff

    And are you seeing the subscribers now?

    #1565813

    baseecho
    Member

    @rootjosh nothing jet :(

    #1565814

    rootjosh
    Staff
    #1565815

    baseecho
    Member

    @rootjosh yes I can see that page, but the numbers are different from the last count I saw this morning.

    I have just check http://barcelonacolours.wordpress.com/wp-admin/index.php?page=stats&blog=27634632&blog_subscribers and they have disapeared! All of them O_O

    Is there any problem?

    #1565816

    rootjosh
    Staff

    I have just check http://barcelonacolours.wordpress.com/wp-admin/index.php?page=stats&blog=27634632&blog_subscribers and they have disapeared! All of them O_O

    That page shows the subscribers for your WordPress.com site. Those subscribers were moved to your jetpack connected self-hosted site. That is why there are zero there now. The subscribers cannot exist in two places at once.

    Keep in mind that only WordPress.com and email subscribers can be migrated. Followers who foll via Facebook or Twitter cannot be migrated because we do not have any control over Facebook or Twitter users. However, once you have your new site reconnected to those networks, one can assume that those followers will be following you once again.

    #1565817

    baseecho
    Member

    Hello @rootjosh, I know that, i am not worried about socual media followers, I am concerned about wordpress and email followers. When I access site stats of barcelonacolours.com jetpack plugin, it shows only 1 wordpress follower and 22 email followers. The page you show me shows a different count (83 wordpress and 161 email) and yesterday the original site stats page, on barcelonacolours.wordpress.com/wp-admin, showed 232 wordpress followers and 151 email followers.

    I don’t understand

    #1565818

    baseecho
    Member

    Hello @rootjosh, I have just checked the url you give me yesterdey without the last part: http://wordpress.com/my-stats/?blog=39113290 and it belongs to other blog: Desmadreando.com. So I supose you have transfered barcelonacolours.wordpress.com followers to desmadreando.com. Is that right? Can be undone?

    Thanks

    #1565819

    rootjosh
    Staff

    Okay, so I’ve figured this out.

    The account you are posting from has a barcelonacolours.com domain Jetpack connected site. However, much to my confusion, it is not the right one.

    The correct barcelonacolours.com Jetpack site is connected via another WordPress.com user account.

    Since I need both sites connected under the same WordPress.com site to transfer followers, you are going to need to do one of two things:

    1. Disconnect Jetpack and reconnect with the account that you are posting from.

    or

    2. Log into WordPress.com with the other account and post a migration request confirmation on this thread.

    #1565820

    baseecho
    Member

    @rootjosh ok, done. I have connected jetpack to my account.

    Thanks for your help :)

    #1565821

    rootjosh
    Staff

    Hooray! Now I think we’re getting somewhere. Give me a few minutes to run the migration again and we’ll cross our fingers.

    #1565822

    rootjosh
    Staff

    Okay, check again and see if the subscribers are where they are supposed to be.

    #1565823

    baseecho
    Member

    Hello @rootjosh, I see now suscribers on barcelonacolours.com. However I remember having more on wordpress.com (now there are 83 and there were 232), is that possible? I am also concerned about desmadreando.com, has it been afected by this followers migration?

    Thanks for everything :)

    #1565824

    rootjosh
    Staff

    However I remember having more on wordpress.com (now there are 83 and there were 232

    These are the followers that were transferred:

    WP.com Subscribers: 83
    EMail Subscribers: 151

    I am also concerned about desmadreando.com, has it been afected by this followers migration?

    No. Nothing to worry about there.

    #1565825

    trandafiras
    Member

    Hello @rootjosh, I would like to move subscribers from http://blogdeunaembarazada.wordpress.com/ to http://blogdeunaembarazada.com/. Can you help me?

    Thanks

    #1565826

    rootjosh
    Staff

    @trandafiras

    I have migrated your subscribers and followers to your new site.

    Let me know if there is anything else I can help you with.

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