Moving Subscribers to Self Hosted WordPress: Need Staff help

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    I’ve been reading threads all evening on moving my subscribers from my site to my new self hosted WordPress site. I have about subscribers I’d like to import. I have installed the jet Pack plugin as recommended by your staff. Please advise. Thank you

    Old site:
    New Site:

    Would you be able to assist please?


    The blog I need help with is


    Provided Jetpack has been activated Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.


    Hi thistimethisspace,

    Thank you so much for helping out!

    Really appreciate it! :)



    Jetpack does not appears to have been installed, activated, and connected on your self-hosted blog.

    If it is, which account did you connect it to?


    Hi Macmanx,

    Thanks I have just re-activate Jetpack – for some reason it got de-activated as soon as I updated it!

    Could you let me know?




    The plugin was deactivated as soon as you connected it to


    I was prompted to update to the latest version.

    When I did it deactivated it automatically, so I had to re activate this manually!



    Ah, ok. Were you able to connect to a account yet? I don’t see any Jetpack connections on your luxurymenblog account.


    I’ve got jetpack on my .com site but not on the wordpress blog – is that what you were referring to?

    luxurymenblog is my wordpress account and I can’t seem to install jetpack on this (I’m presuming because it’s already a feature on wordpress?)

    my .com site has a different user attached to it (named: Sebastien) – are you able to see this one?



    Hm, I still don’t. In the Jetpack section of your blog’s Dashboard, does it say “Connected to” at the top-right?


    Yes it does, only on though.

    I canĀ“t find it on my wordress site.



    Right, it won’t be on the site.

    When you connected Jetpack on, which username did you connect it to? It’s not connected to your luxurymenblog account.


    Hi Macmanx appologies I was traveling over these past few days.

    This is where I am a bit confused because when I installed jetpack on to, I had to create a separate account (username:Sebastien)

    Is there a way for me to connect it to my Luxurymenblog wordpress account?



    Sebastien is probably your username to log in to your blog, it’s not a account that you would have connected Jetpack to.

    We do have a username “Sebastien” here, but it was registered in 2006.

    Jetpack appears to have been connected on your blog to the luxurymenblogaskimet account. Does that sound correct to you?



    That that is correct and you want it under your luxurymenblog account instead, go to the Jetpack section of your blog’s Dashboard, hover over the “Connected to” button which will change to a “Disconnect” button. Click that and re-connect to your luxurymenblog account.


    I have just done so now!

    My Jetpack from is now connected to (email redacted).

    Can you let me know if there is anything else that needs to be done?

    Also, I wanted to ask you – once the move has been completed, will I be able to shut down my blog and just run the .com? The reason I’m asking is that people who are signing up to my .com site are actually signing up to my – not sure why this is?



    I’ve transferred your followers and subscribers from to as requested.

    once the move has been completed, will I be able to shut down my blog and just run the .com

    Yes, you can certainly shut down your site if you no longer want it.

    If you would like visitors to the address to reach your new site, you might want to consider purchasing a href=””>Site Redirect upgrade to your old address will automatically forward people to your new address,

    I’d also suggest that you make a final post on your site with a link to your new site, including a heads-up that any followers who’d opted to get email updates will need to re-subscribe on your new site if they want to keep receiving email notifications, otherwise they will only see your posts in their Reader.


    Hi Team,

    I need assistance transferring my previous subscribers to my new hosting provider for my site. I contacted them and they said you should be able to manually move them over for me for free? I have something like 1,800 subscribers/followers.

    I have installed jetpack but my subscribers are not there.

    Also, I have previously paid for a redirect to, but since that is now a different site, different template, and different content, is there a way to point people from my old site to NomadGrad? Or do I just put up a final post with a link to the new site?

    Thank you for the help!



    Hi Hilary – could you please start a new thread and add the tag modlook in the Tags area and a Staff member will help you out. Thanks.

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