Moving Subscribers to Self Hosted WordPress: Need Staff help

  • Author
    Posts
  • #1273717

    Hi,

    I’ve been reading threads all evening on moving my subscribers from my wordpress.com site to my new self hosted WordPress site. I have about subscribers I’d like to import. I have installed the jet Pack plugin as recommended by your staff. Please advise. Thank you

    Old site: http://luxurymenblog.wordpress.com
    New Site: http://www.luxurymenblog.com

    Would you be able to assist please?

    Thanks!

    The blog I need help with is luxurymenblog.wordpress.com.

    #1273840

    Provided Jetpack has been activated Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.

    #1273909

    Hi thistimethisspace,

    Thank you so much for helping out!

    Really appreciate it! :)

    #1273959

    macmanx
    Staff

    Jetpack does not appears to have been installed, activated, and connected on your self-hosted blog.

    If it is, which WordPress.com account did you connect it to?

    http://jetpack.me/

    #1273971

    Hi Macmanx,

    Thanks I have just re-activate Jetpack – for some reason it got de-activated as soon as I updated it!

    Could you let me know?

    Thanks!

    #1274014

    macmanx
    Staff

    The plugin was deactivated as soon as you connected it to WordPress.com?

    #1274017

    I was prompted to update to the latest version.

    When I did it deactivated it automatically, so I had to re activate this manually!

    #1274020

    macmanx
    Staff

    Ah, ok. Were you able to connect to a WordPress.com account yet? I don’t see any Jetpack connections on your luxurymenblog account.

    #1274046

    I’ve got jetpack on my .com site but not on the wordpress blog – is that what you were referring to?

    luxurymenblog is my wordpress account and I can’t seem to install jetpack on this (I’m presuming because it’s already a feature on wordpress?)

    my .com site has a different user attached to it (named: Sebastien) – are you able to see this one?

    #1274050

    macmanx
    Staff

    Hm, I still don’t. In the Jetpack section of your blog’s Dashboard, does it say “Connected to WordPress.com” at the top-right?

    #1274057

    Yes it does, only on luxurymenblog.com though.

    I canĀ“t find it on my wordress site.

    #1274060

    macmanx
    Staff

    Right, it won’t be on the WordPress.com site.

    When you connected Jetpack on luxurymenblog.com, which WordPress.com username did you connect it to? It’s not connected to your luxurymenblog account.

    #1274088

    Hi Macmanx appologies I was traveling over these past few days.

    This is where I am a bit confused because when I installed jetpack on to luxurymenblog.com, I had to create a separate account (username:Sebastien)

    Is there a way for me to connect it to my Luxurymenblog wordpress account?

    #1274089

    macmanx
    Staff

    Sebastien is probably your username to log in to your WordPress.org blog, it’s not a WordPress.com account that you would have connected Jetpack to.

    We do have a username “Sebastien” here, but it was registered in 2006.

    Jetpack appears to have been connected on your blog to the luxurymenblogaskimet WordPress.com account. Does that sound correct to you?

    #1274090

    macmanx
    Staff

    That that is correct and you want it under your luxurymenblog account instead, go to the Jetpack section of your blog’s Dashboard, hover over the “Connected to WordPress.com” button which will change to a “Disconnect” button. Click that and re-connect to your luxurymenblog account.

    #1274097

    I have just done so now!

    My Jetpack from luxurymenblog.com is now connected to (email redacted).

    Can you let me know if there is anything else that needs to be done?

    Also, I wanted to ask you – once the move has been completed, will I be able to shut down my wordpress.com blog and just run the .com? The reason I’m asking is that people who are signing up to my .com site are actually signing up to my wordpress.com – not sure why this is?

    #1274098

    kathrynwp
    Staff

    I’ve transferred your followers and subscribers from http://luxurymenblog.wordpress.com to http://www.luxurymenblog.com as requested.

    once the move has been completed, will I be able to shut down my wordpress.com blog and just run the .com

    Yes, you can certainly shut down your WordPress.com site if you no longer want it.

    If you would like visitors to the address http://luxurymenblog.wordpress.com to reach your new site, you might want to consider purchasing a href=”http://en.support.wordpress.com/site-redirect/”>Site Redirect upgrade to your old address luxurymenblog.wordpress.com will automatically forward people to your new address, luxurymenblog.com.

    I’d also suggest that you make a final post on your WordPress.com site with a link to your new site, including a heads-up that any WordPress.com followers who’d opted to get email updates will need to re-subscribe on your new site if they want to keep receiving email notifications, otherwise they will only see your posts in their Reader.

    #1274103

    Hi Team,

    I need assistance transferring my previous subscribers to my new hosting provider for my wordpress.org site. I contacted them and they said you should be able to manually move them over for me for free? I have something like 1,800 subscribers/followers.

    I have installed jetpack but my subscribers are not there.

    Also, I have previously paid for a redirect to NomadGrad.com, but since that is now a different site, different template, and different content, is there a way to point people from my old HilaryBillings.wordpress.com site to NomadGrad? Or do I just put up a final post with a link to the new site?

    Thank you for the help!

    #1274104

    kathrynwp
    Staff

    Hi Hilary – could you please start a new thread and add the tag modlook in the Tags area and a Staff member will help you out. Thanks.

The topic ‘Moving Subscribers to Self Hosted WordPress: Need Staff help’ is closed to new replies.