Need help? Check out our Support site, then

Moving to self-hosting and wanting to cancel my upgrade

  1. Hi, I bought Bundle Upgrade a couple of weeks back. Started developing a website but felt limited so I am moving to self hosting on Bluehost. I did not register domain name as yet. Question - can I get full refund? And when should I cancel my upgrade - I guess after I have moved all my files to another server, right? Sorry if this is an obvious question. Need to confirm. thanks!
    Blog url:

  2. I canceled and refunded your upgrade as requested.

    This guide will step you through the process of moving your blog to a instance.

    As we only support blogs hosted here at, all issues with the new blog--including the importing of the file--must be taken to the support community.

    If you’d like assistance moving your blog to, we have a service called Guided Transfer that does all the work for you.

  3. Excuse me but I did not ask to cancel my upgrade as yet! Please read the question again. I am still exploring other server options and just needed your inputs. Not any action. Please restore my blog for now.


  4. I hope my CSS is recoverable. Please restore it

  5. My apologies for the confusion. You can re-purchase the bundle upgrade (which includes the Custom Design/CSS upgrade) on this page.

    Feel free to contact us if you have any other questions.

  6. Can you restore my CSS?? That was several hours of work for me! Please let me know if you have a backup of my CSS and can restore it?

  7. I see that you've repurchased the upgrade on your blog. Is that what you wanted? The CSS of that blog can be found at this page.

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.