MP3 will not upload

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  • #577331

    bhld
    Member

    I am trying to upload an audio file and keep getting the following message: “…has failed to upload due to an error The uploaded file exceeds the upload_max_filesize directive in php.ini.” The file size is 3407 KB, and I have purchase the upgrade. Does anyone know why this is happening?

    The blog I need help with is bhld.wordpress.com.

    #577551

    airodyssey
    Member

    Hi. Did you exceed the amount of space you paid for by any chance? You might want to check this document as well for more information:
    http://en.support.wordpress.com/space-upgrade/

    #577566

    dnham
    Member

    i have the same problem! does anyone have a solution???

    #577570

    bhld
    Member

    Nope, nowhere near close to using up space. I don’t know what the problem was, but I contacted WordPress support and they loaded the file for me and now it’s all good.

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