Need help? Check out our Support site, then

multiple login details

  1. I am currently webmaster on three sites, two of which I can access via one username and password, but the other needs a different username and password as it was set up by someone else. How can I change my details on the third site so that I can log-in once and then access all three sites just by clicking on my profile?

    The blog I need help with is

  2. Since you have control of the other username and password, you have some options.

    You could add your original username to the third blog as an Administrator, and then only log in with the original but have access to all three: User Roles

    If you would like to transfer control of the third blog to your other account, you could do that as well: Transferring Your Blog to Another User or Account

  3. Thanks, but it won't let me add my (two site) e-mail and username as it is already registered!!

    Also I don't think the other suggestion is viable for this site

  4. You don't need to add it as a new account. You just need to add the two-site account to the third account as a USER.

    a) Log into the third blog with the other username/password.
    b) Go to Dashboard > Users > Invite New
    c) Enter the email address of your main account, and switch the 'Role' dropdown to 'Administrator.' Click 'Send Invitation.'
    d) You will receive an invitation at your regular username's email address to participate in the third blog, and once you have accepted, you'll have the access you want when logged in with your main account.

  5. Sorry, but for some reason I don't have "Invite New" just "add New". Also my e-mail address is the same for all three, is that going to be a problem?


  6. Try adding the username instead of the email address, then. That's an option:

    Invite up to 10 email addresses and/or usernames, separated by commas.

    Let me know if that works for you.

  7. This is the error message I get when trying to do it from the 3rd site

    Add New User
    ERROR: This username is already registered. Please choose another one.

    ERROR: This email is already registered, please choose another one.

    I have tried "inviting" from one of the two sites, but it changes my user name from IxxMxxxxx to ixxmxxxxx and tells me I already exist on that site!! I seem to be going round in circles.

    I thought it might be easy

  8. If the username is already registered, find it in the list of Users. Can you change its user role to 'Administrator'?
    Changing User Roles

  9. Yes, I can do that, but it doesn't seem to make any difference.

  10. Does the third site show up here when you log in with your main username?

    And if it does, can you access it by clicking its 'Blog Admin' link? Is there something else you were trying to do?

  11. No it doesn't, but I've got a sort of workaround by changing my password so that it's the same for all three sites, just the user name is slightly different and I need 2 Bookmarks to get into the three sites instead of just the one.

    I suppose I'll have to work with that unless there's any other thoughts out there

  12. Hmm, I am out of suggestions but that's definitely not a smooth solution to have to stick with.

    Does anybody else have an idea? Or can staff take a look at why an admin can't access the blog he's an admin of?

  13. @ianmabberley, please do the following for me:

    1) Post a link to the site you are not currently administering from your ianmabberley account

    2) Log out of ianmabberley and then log into your other account, and post in this thread from that account so I know everything is kosher.

    Once I know the two accounts involved here, I can check a few things first and then work with you to resolve the bigger issue. :)

  14. Sorry I don't quite understand what I'm meant to be doing. I added a link on one of the ianmabberley sites but don't know where to find it or what to do next.

    I can give you the web addresses if that helps?


  15. @ianmabberly, no worries, just follow the steps she outlined above.

    1. Post the web address of the third blog to this thread. This will tell jackiedana which blog you're talking about.

    2. Log into these forums with the username/password of the third blog, and then post a message in this thread using that username. This is to confirm that you actually have access to that third blog.

    Once that's all done, she can look into helping you figure out admin access from your original account.

  16. The url of the site I want to change the username on is

    When I log into that one the Support forum is WordPress.ORG not .COM as is this thread. So I don't seem to be able to access this thread. If I switch to .COM then I'm back to my ianmabberley username. Does this tell you anything?


  17. I suppose one way of showing I have access to the tgv site is for you to give me a piece of text to insert into that site. You'll then be able to ascertain my validity.


  18. Ahhh, everything makes sense now. We were assuming all your accounts were on The reason you can't be an admin from your account is that the other site is a self-hosted install. You won't be able to log in with the username like you're hoping.

  19. Oh

    Sorry to have taken up so much of your time. I didn't realise that there were two different things. Almost everything looks the same.

    Thanks to you and Jackiedana for setting me straight.


  20. No problem at all. Sorry it wasn't better news. :)

  21. lettergrade is correct as things stand currently. However, if you install Jetpack ( on your other, self-hosted blog, you have additional options.

    Just by connecting Jetpack to your account, you can administer your third blog in your admin bar. You will still need to maintain separate login credentials for that site but once logged in you can go between the Dashboards via

    You can also use Connect, which will actually do exactly what you were hoping to do, which is to use your credentials on your self-hosted site:

Topic Closed

This topic has been closed to new replies.

About this Topic