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Multiple usernames or passwords

  1. I have two websites set up using WordPress: and I seem to have got my usernames and passwords mixed up. I can access the dashboard of the former site OK (using the username and password I have always used), but when I try to manage the other site I get a notification telling me I don't have authority to access the dashboard. The two sites were set up quite independently and I previously accessed them via independent usernames and passwords. I think I may have caused the problem by trying to login to administer the second site using my email address rather than a user name, forgetting the password and creating a new one. Are you able to help? Thanks
    Jon Monk

    The blog I need help with is

  2. You've reached support for the free sites hosted at Your site ( ) is a self-hosted installation of WordPress, available at If you're having problems with a site not hosted with, we may not be able to help. To clear up any confusion, and are two different entities.

    You can find support for self-hosted/installed versions of WordPress here and here.

    Sorry for the inconvenience.

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