MX Records

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  • #1200752

    Dear WordPress,
    I’m having some issues with my 123-reg email address at the moment.
    Having spoken to the team there they have said I need to speak to you about changing my mx records to the following.

    mx1.123-reg.co.uk (priority 20)
    mx0.123-reg.co.uk (priority 10)

    Can you help?

    The blog I need help with is polaroidsandpolarbears.co.uk.

    #1200829

    auxclass
    Member

    This is how to change the DNS records

    http://en.support.wordpress.com/domains/add-email/add-other-email/

    But the format is not correct in your example and MX records are not my strongest suit so I am reluctant to suggest something that might not work – so I will flag this for the staff to review your records

    #1200830

    Thanks Aux. I’ve followed the support but I’m not literate at all in wordpress so not sure about what I have to put in where (which gaps to fill)

    #1200831

    At the moment I have the below in the Custom DNS box

    MX 10 mx0.123-reg.co.uk.
    MX 20 mx1.123-reg.co.uk.

    #1200832

    auxclass
    Member

    The mx0 is the part I am not sure about – MX records are very format sensitive and there is not a one format fits all – different hosts have slightly different formats – what worked on my old host did not work here but in the end when the format was fixed my email worked – same info but a bit different format – I think something might go in place of the mx0 but not sure what

    MX 10 ????.123-reg.co.uk.
    I keep thinking something goes where the ??? are

    #1200833

    123-reg said mx0 and mx1 should go where the ???’s are.

    Annoying as they’ve reset my settings and now website is down..grrrr.

    Thanks for your help :)

    #1200839

    auxclass
    Member
    #1200842

    I shall pop those in – daft question, is that all I will need to insert? No other code or text?

    #1200848

    Have just tried those and it comes up with an error (which may mean previous ones are correct?)

    #1200850

    auxclass
    Member

    That should do it – not sure if there is a propagation issue with the records or not (time for changes to migrate across the internet)

    good luck

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