MX Records for Google Apps

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  • #545931

    hksf
    Member

    I already have a Google Apps account. How do I add MX records on my WordPress.com domain manager? The domain’s DNS records cannot be changed at GoDaddy because it’s hosted here on WordPress.

    I tried Upgrades>Domains> and added the Google code, but that isn’t working.

    Please help. I really need to set up an email for our organization’s blog. Thanks!

    Blog URL: http://haitikidssoleilfoundation.org

    The blog I need help with is haitikidssoleilfoundation.org.

    #546134

    Look through this section that explains how to set things up. I know Google made some changes, and I’m not sure if the support document has been updated to reflect those changes or not.

    http://en.support.wordpress.com/domain-mapping/custom-dns/#using-google-apps-for-domains

    #546144

    hksf
    Member

    I think I’ve tried everything already, but I’ll try again. Maybe I missed something. Thanks again!

    #546148

    oceanheart10
    Member

    Hi i am having similar problem. I already have a googlemail address not apps though and am wanting to use this. In the blurb it says something about choosing either a CNAME record HTML method. What does this mean?

    #546153

    airodyssey
    Member

    @hksf and @oceanheart10: Basically you need the verification code that Google Apps gives you (for example: googlexxxxxxx12345).

    Then, on WordPress.COM, go to Upgrades > Domains > (your domain) > Edit DNS > My verification code is (enter the code) > Generate DNS Records > OK (if a pop-up appears) > Save DNS Records. It should generate the correct CNAME, A, DNS and TXT records.

    Then go back to Google Apps to choose the CNAME verification method. Worked for me :-)

    #546183

    hksf
    Member

    Thanks! I did all of that and when it came time to verify on Google Apps, I still received error messages. I even went as far as trying with the html upload and, nothing at all! Any other suggestions? Please???

    #546186

    hksf
    Member

    My already existing Google Apps Options (only can add domain aliases):

    Add a DNS record to your domain’s configuration
    You can use this option if you can sign in to your domain registrar or hosting provider and add a new DNS record.

    Add a meta tag to your site’s home page
    You can choose this option if you can edit your site’s HTML.

    Upload an HTML file to your server
    You can choose this option if you can upload new files to your site.
    (I chose this option to get the Google code).

    After clicking “Verify” button, this message appears:
    “HTML file Verification failed. Your verification file was not found.”

    Sorry, but I thought it might help if I shared this. Thanks!

    #546187

    airodyssey
    Member

    @hksf: You can’t do the HTML verification method because you cannot upload an HTML file to WordPress.COM. You need to tell Google Apps that you wish to verify via CNAME.

    #546188

    airodyssey
    Member

    It’s probably what they mean by “Add a DNS record to your domain’s configuration” (it covers CNAME and TXT):
    http://www.google.com/support/a/bin/answer.py?answer=47283

    #546189

    hksf
    Member

    I actually chose, “Add a DNS record to your domain’s configuration” and when it did not work, GoDaddy suggested that I change the records on WordPress. I have no access to DNS records on GoDaddy since the domain is now hosted at WP.

    #546190

    airodyssey
    Member

    @hksf: Once you do the domain mapping at WordPress.COM, you change the DNS settings on WordPress.COM, not on GoDaddy, just like I said earlier.

    Would you like to copy and paste here your actual DNS settings on WordPress.COM (not GoDaddy!) as they appear under Upgrades > Domains > Edit DNS. That way, I could perhaps tell you what is not working. If you are not comfortable doing that, I’ll suggest you contact WordPress.COM staff directly:
    http://en.support.wordpress.com/contact/

    #546192

    hksf
    Member

    I mentioned GoDaddy just to be certain that I let you know what I did try. Sorry for not being clear on that. My initial post still stands, I tried changing the records here on WordPress and could not verify on Google Apps. It’s my understanding that you have to go back to Google Apps and verify. I only receive error messages.

    I don’t mind sending it if it can be deleted. Is that possible? Thanks for being so patient!

    #546193

    airodyssey
    Member

    @hksf: Posts here are only deleted at the discretion of moderators.

    This is what I have on my DNS settings (there is no private information as you will see – I replaced my verification code with googlexxxxxxxxxxxxxxxx)

    MX 5 ALT1.ASPMX.L.GOOGLE.COM.
    MX 5 ALT2.ASPMX.L.GOOGLE.COM.
    MX 1 ASPMX.L.GOOGLE.COM.
    MX 10 ASPMX2.GOOGLEMAIL.COM.
    MX 10 ASPMX3.GOOGLEMAIL.COM.
    TXT v=spf1 include:aspmx.googlemail.com ~all
    CNAME googlexxxxxxxxxxxxxxxx google.com.

    If this is NOT what you see on your WordPress.COM DNS settings, change it and try verifying through Google Apps again.
    If this is already what’s on your DNS settings, then contact staff.

    Thank you and best wishes.

    #546195

    hksf
    Member

    Thanks, but that is exactly what I did. I can’t seem to get verified when I return to Google Apps to verify. I’ll contact support to see what happens. Thanks for being so patient!

    #546196

    airodyssey
    Member

    You’re welcome. Once the issue is fixed, it would be nice if you could report back on what was wrong. Perhaps this will help other people with a similar problem.

    #546197

    hksf
    Member

    CNAME googlexxxxxxxxxxxxxxxxgoogle.com.
    MX 5 ALT1.ASPMX.L.GOOGLE.COM.
    MX 5 ALT2.ASPMX.L.GOOGLE.COM.
    MX 1 ASPMX.L.GOOGLE.COM.
    MX 10 ASPMX2.GOOGLEMAIL.COM.
    MX 10 ASPMX3.GOOGLEMAIL.COM.
    TXT v=spf1 include:aspmx.googlemail.com ~all

    I thought I’d share after you took the initiative. I replaced the code with Xs. When I receive word from Support, I will also repost. Anyway, I added the records and if you’d like to, you can still try to help me. Thanks, again!

    #546198

    airodyssey
    Member

    I suppose there is a space between googlexxx… and google.com on your end, right?

    #546199

    hksf
    Member

    Spaces are only seen after CNAME and before google.com…

    #546200

    airodyssey
    Member

    OK good. I was asking because when trying to hide your verification code, you wrote googlexxx and google.com altogether.

    #546201

    hksf
    Member

    Ooops, sorry about that. I’ll repost after hearing from support. Thanks!

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