My alleged 'renewal'

artistsatlaw · Member · Apr 19, 2017 at 5:26 pm
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Please stop billing me for something I NEVER ASKED FOR!!! This is a ripoff!!! Cancel my account immediately. I refuse to pay you for this. Am notifying my VISA card people to disclaim your bill.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Apr 19, 2017 at 5:27 pm
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To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

Have you tried using that link?

Automattic Inc. https://automattic.com/ owns WordPress.com and other products like Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to the registered email address for each username account, so if you have more than one username account that could be confusing you. Also, if you have a wordpress.org account and a wordpress.com account that could be confusing you.
timethief · Member · Apr 19, 2017 at 5:27 pm
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I will also type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
gemmacevans · Staff · Apr 20, 2017 at 8:50 am
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Hi artistsatlaw,

I’ve sent an email to the address on your account for more information. I’ll follow up with you there. Please let me know if you don’t receive it.

Thanks!

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