my blog is not displaying the theme I choose properly
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I choose the theme Sight, till now everything worked very well . Since two weeks suddenly the design of my blog disappeared. Now people see just a colored page with the rubrics , the subjects written as an index. Also the pictures are not displayed properly. I dont know how to solute this problem….
The blog I need help with is: (visible only to logged in users)
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I see Sight here http://alarba.wordpress.com/
Anyone not seeing Sight needs to upgrade their browser at http://browsehappy.com -
I choose the theme Sight, till now everything worked very well . Since two weeks suddenly the design of my blog disappeared. Now people see just a colored page with the rubrics , the subjects written as an index. Also the pictures are not displayed properly. I dont know how to solute this problem….
The blog I need help with is alarba.wordpress.com.
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even me I dont see
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state. Also post a screenshot link please. You can use http://snag.gy/ to share screenshots -
Hallo Stijn, ik plaats te mijn problem op dit forum en Kreeg dit antwoord , nu ik Ben van plan van het theme te veranderen, ik wil alarba minder vermoeiend voor mij maken, Moet teveel rondspringen vind ik en teveel Achter het nieuws aanhollen, vandaar mischien even ander format zoeken, ik gebruik trouwens ook veel material van alarba in mijn volgende boek dus beter Nieuw format denk ik dan.
Morgen start ik, Ben toch volop be zig met het heel project dat ik wil hebben op het net ook voor mijn boeken te herzien en te herwerken.
Groetjes mama -
Hello, please ignore the post above. We have been looking into it a bit more on our end, and have found out the following: on any computer the theme’s style.css loads perfectly (found when browsing to it directly) except on my own devices, both PC and iPad, I cannot browse to this file and receive an error stating the webpage couldn’t be found.
Since this is a hosted WP installation and the theme comes directly from WordPress.com I have no idea why this happens… Refresh or reload in browser didn’t help, nor did clearing browser cache, cookies, or data…
Browsers used: latest version of Safari for iPad, Chrome on pc.
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I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there,
I’m sorry for the trouble. Sometimes, this kind of problem is caused by connection issues between your computer and our servers.
Can you please try opening these three links?
- http://s0.wp.com/wp-content/themes/default/style.css?m=1249392855g&3
- http://s1.wp.com/wp-content/themes/default/style.css?m=1249392855g&3
- http://s2.wp.com/wp-content/themes/default/style.css?m=1249392855g&3
If each page loads correctly, you should see a bunch of text (CSS code) there. That’s the code that gives WordPress.com sites the correct styles and formatting.
If one or more of those links doesn’t open for you, please let me know.
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Hello, thank you for your time. I cannot open any of the three pages though, all I get is “this webpage is not available” in Chrome…
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The ipad’s safari says “cannot open because the network connection was lost”, by the way.
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Thanks for letting me know. That means there’s a connection problem somewhere between your computer and our servers, so we’ll need to find out where that problem is.
On your desktop or laptop computer, can you please do a traceroute to s0.wp.com for me? To run a traceroute on Windows, you can follow these steps:
- Windows 7 or Vista: From the Start Menu, in the search field, type “cmd,” then press ENTER to open a Command Prompt window.
Previous versions of Windows: From the Start menu, click Start → Run, type “cmd” and press ENTER.
- Type the following command into the Command Prompt window, and press ENTER: tracert s0.wp.com
- Allow the command to finish running even if it seems like it’s going to hang. Then, right-click in the Command Prompt window and select MARK. Then, select all of the text in the Command Prompt window and press ENTER.
- Paste it into your reply.
We also have that information here: Advanced Browser Troubleshooting
That will help us figure out where the problem lies.
- Windows 7 or Vista: From the Start Menu, in the search field, type “cmd,” then press ENTER to open a Command Prompt window.
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Hereby the text after doing the traceroute
Did is the result for the PC not the iPad who faces the same problem as mentioned aboveC:\Users\maria> tracert s0.wp.com
Tracing route to cs82.wac.edgecastcdn.net [93.184.220.111]
over a maximum of 30 hops:1 4 ms 3 ms 3 ms 192.168.1.1
2 33 ms 33 ms 33 ms 85.154.168.1
3 32 ms 36 ms 33 ms 62.231.253.237
4 34 ms 54 ms 32 ms 82.178.159.210
5 33 ms 99 ms 33 ms 82.178.159.209
6 171 ms 174 ms 169 ms 82.178.159.54
7 185 ms 185 ms 186 ms core1.ams.edgecastcdn.net [195.69.145.162]
8 172 ms 173 ms 171 ms 93.184.220.111Trace complete.
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Thank you for that traceroute. Are you by any chance located in Oman? We have had some reports of a similar issue from Oman, and our team is investigating that to see if we can do anything on our end to help.
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Thanks for letting me know. If you don’t mind, it would help us to gather some additional information from your end. In particular, we’d like to see the HTTP headers when you try to visit your site. We have instructions for how to get those here:
Once you have screenshots of those HTTP headers, you can upload them to your Media Library under Media > Add New in your dashboard, or you can email us with those screenshots as attachments.
Thank you!
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Hello, wen I follow the steps you mention there are no HTTP headers and I got the message, no requests loaded , I tried several times….
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Thanks for letting me know. Can you please make a screenshot of the screen with that message? (You can upload screenshots to your Media Library under Media > Add New in your dashboard, or you can email us with those screenshots as attachments.)
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