My blog site is down

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  • #1059199

    I recently purchased a package (the bundle) that includes the domain and more space, etc but then I cancelled by accident and got it again it was working fine but now is not
    Blog url: http://theleapingllama.wordpress.com/

    #1059319

    auxclass
    Member

    ns1.suspended-for.spam-and-abuse.com

    Looks like your site was suspended – you need to work with the terms of service group

    #1059321

    auxclass
    Member

    The suspension notice / Banner has a “click here to contact us” you need to contact the Terms of Service people with that link to ask them – that link should always work.

    You can also contact the staff here if the above link is not available: http://en.support.wordpress.com/suspended-blogs/ Should have a contact form at the bottom that should work all the time for everyone

    WordPress.COM policy is not to discuss TOS violations in the Forum and us unpaid volunteer helpers can’t return your site anyway. You might also review the following links for more information on what might have happened. Mistakes are sometimes made but you need to talk with the TOS people.

    http://en.wordpress.com/tos/
    http://wordpress.com/types-of-blogs/
    http://en.support.wordpress.com/advertising/
    http://en.support.wordpress.com/suspended-blogs/
    http://en.support.wordpress.com/affiliate-links/

    #1059536

    macmanx
    Staff

    Your blog hasn’t been suspended, but the domain is being held by the registrar.

    I am sorry, as stated during the cancellation process, we cannot guarantee that you’ll be able to re-register the domain.

    Once a domain is canceled, it becomes the property of our registrar partner and is returned to the public market at their discretion. You’ll need to wait until that happens before you can register it again.

    As that process is outside of our control, we can’t say when they’ll do it, but I have seen it take anywhere from 5 to 90 days.

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