My comments still being treated as spam

  • Author
    Posts
  • #1354616

    hmoverload
    Member

    Hi,

    Despite 3 requests for assistance, my comments are still being treated as spam. I HAVE SENT THE FORM TO AKISMET and they told me the problem had been fixed but I am still unable to comment.

    I then let Akismet know the problem persists and they haven’t got back to me. What can I do now? If I can’t interact socially here I have to consider another platform.

    Scott

    The blog I need help with is heavymetaloverload.com.

    #1354702

    timethief
    Member
    #1354710

    hmoverload
    Member

    Hi,

    Like I said I’ve tried filling in that form already. And I’ve emailed Akismet. Is there a possibility this problem is cause by a virus? I’ve been getting lots of spam on my own site too.

    Many thanks

    #1354712

    timethief
    Member

    Are you in the UK?
    Is you ISP either BT or Sky?

    #1354713

    timethief
    Member

    you = your

    #1354714

    hmoverload
    Member

    Yes, I’m in the UK and my ISP is BT.

    #1354715

    timethief
    Member

    tellyworth
    Staff
    Jul 16, 2013, 5:45 PM

    If you’re in the UK, and you’re still experiencing the issue, please let us know, especially if you’re a BT or Sky customer:

    http://akismet.com/contact/

    We’re still investigating the underlying cause. It seems to be a network-related issue specific to some UK broadband networks and affecting only WordPress.com. If we can publish more details than that then we will.

    If you’re not in the UK then your problem is not the one being discussed in this thread. https://en.forums.wordpress.com/topic/i-cant-seem-to-comment/page/4?replies=113

    #1354717

    hmoverload
    Member

    I’ll give that another go then (mentioning BT this time!) You definitely don’t think it’s virus related? Should I run some scans?

    Thanks for your help! Much appreciated.

    #1354718

    timethief
    Member

    I don’t see any indication that this is virus related but then what do I know? I scan my computer regularly. You could even say I’m obsessive about it so my answer is you have nothing to lose by scanning your computer but I don’t think the two are related.

    #1354720

    hmoverload
    Member

    I scan fairly regularly too… but I’ll give it another go just in case. Thanks again!

    #1354722

    timethief
    Member

    I’m so sorry this has happened to all you bloggers. You’re welcome and best wishes to you.

    #1354821

    lbria
    Member

    I have been helped by Akismet; Mark, I believe said that the problem was resolved, but I still can’t post comments on anyone’s blog whether I have commented before or not. I did request a fellow blogger to check and see if my comment was in her spam folder which she did indeed find and then unmarked it. I can comment on her blog, but only her blog. This is disappointing. Thank you for your help. Take care. Oh, by the way, I am not a resident of the UK but of the USA.

    #1354822

    lbria
    Member

    I didn’t realize this thread was for UK only. I hope I didn’t crash it. I would really like to see this problem resolved. Take care.

    #1354825

    hmoverload
    Member

    Hi Ibria,

    It sounds like your having the same problem I am, at any rate. And the same response from Mark.

    I’ve resent my form to Akismet so if I get any updates I’ll be sure to let you know!

    #1354877

    lbria
    Member

    Hi hmoverload,
    Well, I heard back from Mark and it is officially fixed. I tried it and it works! I am so glad. Thank you Mark at Akismet for fixing the problem. I hope that your issue gets resolved soon. Take care and God bless you.

    #1354882

    timethief
    Member

    Hooray! All Automattic Staff, including Akismet Staff rock!

    #1354891

    hmoverload
    Member

    Hi Ibria, so pleased that’s been fixed for you. All the best! Hmo :-)

The topic ‘My comments still being treated as spam’ is closed to new replies.