My domain name, not active

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  • #1133684

    Hello,

    I bought this morning my domain name (www.laporteauxchats.fr) through your site, it is still not active and always redirects me to my old blog, is that normal?
    I just want my blog is called laporteauxchats.fr.

    Thank you.

    The blog I need help with is laporteauxchats.fr.

    #1133829

    kardotim
    Member

    Looks like your domain is not pointing to WordPress.com name servers yet. Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:
    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Let us know if you have any questions!

    #1133869

    Thank you for your answer, but I do not understand.
    I was at Canablog, they do not answer me, this is who I should contact?
    Or just go to insert these codes?

    Thank you.

    #1133881

    kardotim
    Member

    Did you register your domain at http://www.canalblog.com/ ? are you able to log into that control panel?

    #1133885

    No, it is no longer active Canalblog yesterday. And I delete my old blog home.
    Should I buy a domain name somewhere? if so, where? The $ 13 I paid this morning, what are the coup?

    #1133899

    kardotim
    Member

    .fr domains can’t be purchased at WordPress.com. Therefore you need to find a domain registrar that supports that. The $13 you paid was for the domain mapping, which allows you to map an existing domain to your WordPress.com blog.

    If you want to cancel and refund the domain mapping upgrade, go to https://laporteauxchats.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades and click on ‘Cancel and Refund’

    #1133905

    Merci ;)

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