My incoming gmail isn't working after moving my blog

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  • #1714530

    delunna
    Member

    I used to have my domain mapped to wordpress but I’m now self-hosting it on Web Synthesis (which doesn’t have domain management). When I did domain mapping, I added email via Google Apps. Since I moved my blog, I no longer receive incoming mail.
    “Google tried to deliver your message, but it was rejected by the server for the recipient domain socialbizstrategy.com by smtp.secureserver.net. [68.178.213.37].”

    What I did:

  • I removed the old MX records, went to Google Apps to do the process again for getting the MX records, went to Edit DNS page and added them. Result: incoming mail is still not working (after 24 hours).
  • I did not remove the verification code that was originally there. Meaning I didn’t undergo a second verification.
  • I’m also still getting this message on my Edit DNS page:
    Your nameservers need to be set to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM for these DNS records to work. If you have already updated the nameservers you can ignore this message; it will stop appearing soon.
  • Can a staff please check if I put the right MX records? Should I have Google verify my site again?

    Thank you!

    The blog I need help with is socialbizstrategy.com.

#1714623

tandava108
Member

It looks like you need to go to your domain registrar and set the name servers as specified.

#1714624

tandava108
Member

Just to clarify if you are not pointing at WordPress name-servers then nobody will even see your WordPRess MX settings

#1714626

delunna
Member

Thank you Tandava108. But I have specified the name servers for my new host already. I have moved my blog from wordpress.com to a new domain.

#1714673

delunna
Member

Can anybody of the staff help me?

#1714681

tandava108
Member

If you have moved from WordPress.com you need to address these questions to the host that you have moved to! WodPress no longer has control over your domain, MX records, or anthing

#1714682

tandava108
Member

If you have moved from WordPress.com you need to address these questions to the host that you have moved to! WodPress no longer has control over your domain, MX records, or anthing

#1714683

delunna
Member

Tandava108 — WordPress has control over my DNS and MX. My new hosting does not provide DNS or email services. just web hosting.

#1714685

tandava108
Member

No: its under control of DOMAINCONTROL.COM:

Domain Name: SOCIALBIZSTRATEGY.COM
Registrar URL: http://www.wildwestdomains.com
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Name Server: NS11.DOMAINCONTROL.COM
Name Server: NS12.DOMAINCONTROL.COM
DNSSEC: unsigned

#1714686

tandava108
Member

Once you switched the domainservers to NS11.DOMAINCONTROL.COM they have control over your A record, MX records, etc.

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