My problem with comments, not resolved yet…

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  • #1749737

    dzonson
    Member

    Hi,

    About this problem I set post yet 29.11.2013. but no one from the WordPress staff did not help me. Here’s that post:
    https://en.forums.wordpress.com/topic/problem-with-comments-6?replies=7#post-1547094
    where I thoroughly explained my problem with the comments.

    As you can see, one of WP engineers told me that is about some bug:

    “I’ve just reported this bug to our developers. I’ll contact you once it’s fixed”.

    But unfortunately my problem with the comments still not resolved.

    Briefly, once more… In each article and pages I broke comments into pages after 80 comments per page. But, as an example, let’s say that one article has 180 comments, and when you click in that 180 cooment (also … 81, 82, 83. … 128… etc.), WP system do not switch to this comment, but in some another comment in on the previous page of comments. I checked, It is all the same in any pages that there are more than 80 comments.

    Anyway, is it possible somehow to help me, to fix this bug?

    Thanks in advance…!

    The blog I need help with is dzonson.wordpress.com.

    #1749808

    Hi Johnson,
    I’ll tag this for staff attention. Thanks for referencing your other thread so staff has an easier time figuring out what you’re talking about.

    #1749817

    dzonson
    Member

    Hi bobdavcav,

    I appreciate that.

    Thanks.

    #1749881

    gracejiyoung
    Member

    Hi there,

    Our developers looked into and were able to fix it a little while back. I looked through your recent comments widget and found that the comments were all within one page still, and they were linking to the correct comment unlike before. Can you show me the link where this is happening? I can forward that onto our team to further investigation.

    Thank you!

    #1749882

    dzonson
    Member

    Hi gracejiyoung,

    As I said
    ” In each article and pages I broke comments into pages after 80 comments per page. But, as an example, let’s say that one article has 180 comments, and when you click in that 180 cooment (also … 81, 82, 83. … 128… etc.),, but in some another comment in on the previous page of comments. I checked, It is all the same in any pages that there are more than 80 comments”.

    Now, a few minute before, I wrote 357 comment on this article: “Небојша на Забрањена историја Срба!” That 357 coomment is now on the top of my blog! Go click on it, and you will see, the WP system do not switch to this comment, it must be on
    fifth (5) page of comments, but when you click on this comment, the WP system goes to the third page os comment, but it must be on fifth page of comment.

    Thank you to our efforts to help me…!

    #1749883

    gracejiyoung
    Member

    Hi there,

    Thanks for the clarification. I found the link you are talking about it. I will report this to our team.

    Sorry for the inconvenience!

    #1749884

    dzonson
    Member

    Hi gracejiyoung,

    No problem..
    Thanks…!

    #1749885

    gracejiyoung
    Member

    Hi there :)

    So I spoke with our team and currently the issue will need some time to investigate. Unfortunately, I cannot give you an exact timeline as our developers are not sure how long it will take to fix the bug. However, we are aware of this, and we will keep track of it as more users report this.

    I will try and update you as I hear them as soon as possible!

    Thanks again for the report!

    #1749892

    dzonson
    Member

    Hi there :-)
    Ok, no problem.
    Take a time for solving my problem.
    Thanks all of you WP staff..!

    #1749893

    gracejiyoung
    Member

    You’re welcome!

    Cheers!

    #1749894

    dzonson
    Member

    Cheers!

    #1749898

    dzonson
    Member

    Hi there,

    Time’s goes on…
    Is there any hope that my problem will be solved?

    Thanks

    #1749899

    gracejiyoung
    Member

    Hi there,

    I haven’t heard any updates yet, but when we do I’ll let you know asap.

    Thanks!

    #1749900

    dzonson
    Member

    Ok,
    Thanks…!

    #1749901

    dzonson
    Member

    Hi there,

    Again…

    Time’s goes on…
    Is there any hope that my problem will be solved?

    Thanks.

    #1749902

    gracejiyoung
    Member

    Unfortunately, I cannot fix the issue for you. But, our developers will let me know once they have solve the issue. Some issues can be solved right away and some can take awhile. I’m sorry there’s not much more that I can say. But, once they do fix it, I will let you know as soon as possible. We are aware of this. :)

    #1749903

    dzonson
    Member

    ОК.
    Thanks.

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