my site is not available to view – where is it?

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    Posts
  • #1039195

    herbalistic
    Member

    my site theherbarium.wordpress.com cannot be viewed
    Blog url: http://theherbarium.wordpress.com/

    The blog I need help with is theherbarium.wordpress.com.

    #1039263

    auxclass
    Member

    Something is wrong with your blog for sure – I have flagged this for the staff to help you

    #1039292

    macmanx
    Staff

    http://theherbarium.wordpress.com/ seems to be just fine.

    If you’re still having trouble, please try clearing your browser’s cache: http://en.support.wordpress.com/browser-issues/

    #1039315

    auxclass
    Member

    @macmanx – when I click on the link in your Post I go to a blank page that seems to not load anything – even looking at the source code has nothing in it – I tried a second browser and the same things – all other sites load fine

    Any thoughts?

    #1039316

    sl1k
    Member

    I see a blank page as well.

    Edit:

    Firefox = blank page

    Chrome displays the following message

    Server error
    The website encountered an error while retrieving http://theherbarium.wordpress.com/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    #1039317

    Blank for me in SeaMonkey, IE9 and Opera 10

    Also, why isn’t it linked to the OP’s ID (black instead of cyan)?

    #1039319

    herbalistic
    Member

    I’m on my work computer & the site is still unavailable – just a blank screen like others have said. One of my colleagues was able to access the site from her smartphone. Any idea why that would be?

    #1039320

    auxclass
    Member

    This is one for the staff – thanks for the info on the smartphone – this has been flagged for the staff to take a look again at your site

    #1039322

    herbalistic
    Member

    I should add that I can access the dashboard without any problems…

    #1039325

    macmanx
    Staff

    Ok, I see it now, must be intermittent.

    We’re looking into this.

    #1039326

    jkudish
    Member

    Hi Herbalistic,

    Sorry about the trouble. We’ve fixed the problem.

    Best regards,

    #1039327

    We’ve fixed the problem.

    Care to clue us in?

    #1039330

    herbalistic
    Member

    It looks okay except the list of categories has disappeared from the sidebar and the ‘menu’ section of the dashboard is unusable…

    #1039331

    jkudish
    Member

    It looks okay except the list of categories has disappeared from the sidebar

    Sorry about that. As part of debugging the issue, we removed it and put it back, but didn’t set the correct settings. I’ve just changed it back to a list for you. You can also further modify it under Appearance > Widgets.

    and the ‘menu’ section of the dashboard is unusable…

    We didn’t modify anything with your menus. I just took a look and everything seems to be working just fine there. You do need to create a menu before you can add any items to it however. See this support document for additional details:

    http://en.support.wordpress.com/menus/

    Hope that helps and please let us know if there’s anything else we can do

    #1039332

    herbalistic
    Member

    Wow! Thanks for the speedy response – looks just like it did before the glitch.

    #1039376

    nanoatzin
    Member

    I was unable to view or modify my blog. The page would display briefly then go blank.

    For FireFox, it appears that if your browser’s view menu “Page Style” is set to “No Style” that this may not occur (i.e.: I am now able to view). I suspect the same fix will work with most other browsers.

    I am reluctant to troubleshoot further since I already have blog sites elsewhere and I’m reluctant to use sites that have defects.

    Would be nice if a site administrator would post a follow up comment.

    #1039381

    macmanx
    Staff

    What is the URL of the blog in question?

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