My stats and followers are gone

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  • #1683069

    I have a problem with Publicize using an old url for my new blogs (the temporary one that was in use while I was developing my self-hosted site).

    I read on one of the WP forums that this problem can go away if I disconnect and again connect Jetpack to WordPress.com

    I did that and unfortunately it didn’t work.

    But also this has caused my stats to get wiped out and reset and I have no stat history now. Please help me get Publicize to draw proper links and please get my stats and followers back.

    Thanks.

    The blog I need help with is petralovecoach.com.

    #1683182

    I think I found the culprit, it’s because I had a temporary address while developing my self-hosted website, and my web domain was linked to an old WP.com blog.

    Here is another user who had the same problem (link to his thread: https://wordpress.org/support/topic/disconnected-and-lost-everything-stats-likes-etc).

    Can you please fix this for me too. Thank you so much.

    #1683240

    Hi there,

    This should be resolved. Can you disconnect and reconnect Jetpack from your blog? You should find your stats have reloaded.

    Let me know if it doesn’t work for you!

    #1683262

    Hi, I did that and now I have old stats but no stats for this last 5 days since I first disconnected/connected… can that be corrected?

    Thank you.

    #1683273

    Hi!

    All of your stats should be in place now. Let me know if you’re missing anything!

    #1683274

    Hi there, it is all there now. Thank you!

    #1683275

    Great to hear! Let me know if you need anything else.

    #1683282

    Thank you. Will do!

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