My stats are not working

  • Author
    Posts
  • #1517206

    ksvava
    Member

    Good evening

    It has been one week since I have received any information on traffic from Facebook on my stats! I always share my blog on facebook and most of my traffic comes from there. For one week now, I have not received any traffic from FB, not one!

    Can someone tell me if they are having the same problem or if some settings have been changed and I need to do something to get it back?

    Best regards
    Svava

    The blog I need help with is ksvava.wordpress.com.

    #1517308

    ksvava
    Member

    All of a sudden it works?

    Well thanks :)

    #1517317

    timethief
    Member

    Great news! Thanks for sharing it here. Happy blogging. :)

    #1517372

    ksvava
    Member

    No, too soon…now it doesn´t work again. Just blogged and shared on FB. Alot of people have commented on FB but nothing coming in stats :(

    #1517373

    gsiska
    Member

    My stats are not working either. I got an email that someone hit the “like” button and my stats are showing up as zero. How can that be?

    #1517374

    timethief
    Member

    Please be aware that Likes, follows, shares and reblogs are not page view stats. In fact, likes, shares and reblogs are completely misleading when you are talking about page view stats. Your followers and anyone with a WordPress.com blog who is logged into WordPress.com can “like”, “share” and “reblog” your posts in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat. Likes, follows, shares and reblogs are not page views. In fact, likes, shares and reblogs are completely misleading when you are talking about page view stats. Your followers and anyone with a WordPress.com blog who is logged into WordPress.com can “like”, “share” and “reblog” your posts in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat.

    Comments are gold and likes are as common as grass. That’s due to the prevalence of like button spammers who click only to have your readers click back to their profiles and commercial sites.

    #1517375

    ksvava
    Member

    That´s exactly what I want to know. My stats are showing traffic from Twitter and those who just happen to find my blog, but nothing from Facebook… really weird.

    Hasn´t worked for one week, then all of a sudden it worked yesterday and today, nothing :(

    #1517376

    timethief
    Member

    @ksvava
    Our stats are not real time stats and take time to update. Visitors and views take the longest to update. I’ll tag this thread for Staff to take a look at your stats. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1517377

    ksvava
    Member

    Thank you.. I have noticed it takes time.. but for one week, I did not receive one view from Facebook.. but I know most of my friends view my blog from FB when I share it there, but thank you again.. that will make me very happy :)

    #1517378

    timethief
    Member

    You’re welcome. It’s the weekend so please be patient. :)

    #1517428

    ksvava
    Member

    Hi again

    Are there any news of my problem?

    Svava

    #1517434

    gsiska
    Member

    I don’t get it. I’m getting people subscribing to my blog/following me via email, but I have no visitors or views. ?? I don’t understand. Makes no sense to me.

    #1517435

    timethief
    Member

    @gsiska
    Where is the URL for the exact blog in question please?
    Why is your username linked to an email address?
    We need the URL of the blog in order to help you.

    #1517485

    eurello
    Staff

    Hi @k Svava – I took a look at your stats and they look entirely normal to me. It looks like you get referrer hits from Facebook mostly on days that you publish, which makes sense, since that’s when the posts show up in your followers’ Facebook stream.

    @gsiska – It’s possible for people to follow you and like your post without actually visiting your blog itself. If you would like to increase traffic to your actual site, you might try going to Settings->Reading and pick “Summary” for the “For each article in a feed, show” option. Then your followers will only receive an excerpt in their emails, and they’ll have to click through to your blog to read the whole post.

    Both of you might be interested in these tips for building traffic:
    http://learn.wordpress.com/get-connected/

    #1517486

    gsiska
    Member

    Thank you Eurello. Today my niece signed up to follow my blog…but it didn’t register on my stat sheets. Is it only people with gravitars that show up on the stat sheets? I have 4 random people with gravitor accounts that showed up and that’s all.

    #1517488

    These past few days I only see turning circles where ‘my stats’ should be. Am I too impatient, or is the system not working?

    #1517490

    gsiska
    Member

    I registered a new blog follower….my niece who pressed the follow button an hour before I got the confirmation. Now my stats are saying I have one visitor for the day, but 5 views from America and 5 views from Canada. Is it the same visitor? or should I have 2 visitors?

    #1517494

    eurello
    Staff

    Hi @antiaging – You can see all of your followers here:
    https://gundasiska.wordpress.com/wp-admin/index.php?page=stats&blog=58835985&blog_subscribers

    But note that the page that lands on is WordPress.com followers. There’s also a link at the top of that screen for “Email-only followers” (people who follow your blog while not logged into a WordPress.com account) and you have one follower in there, probably your niece.

    Peter – What browser and version are you using?

    #1517496

    Hi Eurello,
    I use either GoogleChrome 31.0.1650.57 or Internet Explorer 10.0.9200.16537, both Windows8
    Sincerely,
    Peter

    #1517497

    eurello
    Staff

    Hi Peter –

    And your stats don’t load in either browser?

    Are you loading them here: http://wordpress.com/my-stats/

    Or here: https://ksvava.wordpress.com/wp-admin/index.php?page=stats

    Do they load, for example, at the second link in Chrome but not in the first link in IE, or does neither link load in either browser?

    Can you please make sure you have Javascript enabled in both browsers:

    http://support.google.com/accounts/bin/answer.py?hl=en&answer=23852

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