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My Upgrades won't let me ask for a refund - help?

  1. I'm trying to get a refund on a theme I just purchased yesterday, but there is no Cancel button on the My Upgrades page.

    I think that I'd read somewhere that I have 72 hours to ask for a refund, but really what I'd like is to try another theme. Time is pressing. No pun intended.
    Blog url:

  2. provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
    I've flagged this thread for Staff assistance.

  3. I don't see any Premium Theme purchases on your account.

    Only the user who purchased the upgrade can request a refund.

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