My Upgrades won't let me ask for a refund – help?

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  • #1046047

    I’m trying to get a refund on a theme I just purchased yesterday, but there is no Cancel button on the My Upgrades page.

    I think that I’d read somewhere that I have 72 hours to ask for a refund, but really what I’d like is to try another theme. Time is pressing. No pun intended.
    Blog url: http://vimaf2012.wordpress.com/

    The blog I need help with is vimaf2012.wordpress.com.

    #1046160

    timethief
    Member

    WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    I’ve flagged this thread for Staff assistance.

    #1046250

    macmanx
    Staff

    I don’t see any Premium Theme purchases on your account.

    Only the user who purchased the upgrade can request a refund.

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