I purchased my domain name from WordPress.com and then got a WordPress.org self-hosted blog. GoDaddy is my web host. I want to transfer my domain name from WordPress.com to GoDaddy. I need to do this quickly because the domain name is about to expire.
Yesterday I tried numerous times to login to my WordPress.com domain manager control panel and I kept getting an error message that said the username or password were incorrect. I tried changing the password numerous times until I was finally locked out of the account for too many failed login attempts.
This morning, a Happiness Engineer unlocked the account for me.
I tried to login a couple of times this morning and I am still getting the error message that says that my username or password is incorrect. I am afraid to keep trying because I don't want the account to get locked again.
In addition, there is another error message on my account that says that my DNS needs to be updated. It says:
Currently the nameservers for this domain are:
Using the DNS tools provided by your domain registrar, remove any existing nameservers and add the following:
However, I am not able to login to my domain manager to change the nameservers OR to transfer my domain name. And I am not certain if I SHOULD change the nameservers at this time since I am trying to transfer the domain name to GoDaddy.
I am completely frustrated with this. Can someone at WordPress please help me ASAP? Thank you!
The blog I need help with is rachelebaker.com.