Need help changing domain from WordPress to Weebly

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  • #1145579

    macmanx
    Staff

    WordPress.com is just a blogging platform, not a hosting provider, so you can’t build a site here with an external tool.

    Your A record has been successfully updated.

    When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

    If you still have trouble viewing the site after 72 hours has passed, please try clearing your browser’s cache and cookies: http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If that doesn’t work, try clearing your local DNS cache: http://www.opendns.com/support/article/68

    #1145580

    HI there, thanks for your email, none of which makes any sense to me, so can we go back to my previous post and can you please advise how to get this information:

    Thanks, I’ve followed those instructions and received the authorisation code by email, but I don’t know what to do next… Weebly is asking for information that is not contained in that email, it’s saying I need “I need to create A-Records for “www” and for my root domain. That’s one record for “www” pointing to 199.34.228.59. And one record for the root domain pointing to 199.34.228.59. “

    Where do I get this information?

    Thanks very much.

    #1145582

    macmanx
    Staff

    alisoncoggins, in my last reply, I mentioned that I already did that for you.

    #1145583

    HI MacManx, that’s kind thank you; I’m sorry, but I’m completely lost (I’m a complete beginner), because when I try to use my domain name on Weebly, it tells me that it’s registered elsewhere… Are you telling me I just have to keep checking over the next 72 hours and eventually it will become available on Weebly? Thanks & regards!

    #1145584

    macmanx
    Staff

    Exactly, when a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

    If you still have trouble viewing the site after 72 hours has passed, please try clearing your browser’s cache and cookies: http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If that doesn’t work, try clearing your local DNS cache: http://www.opendns.com/support/article/68

    #1145585

    Great, thank you for your help, much appreciated!

    #1145586

    macmanx
    Staff

    You’re welcome!

    #1145587

    Hi MacManx,
    I’ve done what you suggested I do above – ie waited 72 hours, still not able to view site, have cleared cache & cookies and cleared DNS cache; still can’t see site; please can you advise what I should do now.
    Thanks & regards,
    AC

    #1145588

    macmanx
    Staff

    At http://www.dandelionphotographybyjess.com/ here’s what I see: http://d.pr/i/fj1j/5WnZ4omz

    If clearing your browser and DNS cache made no difference, I recommend resetting your modem and/or router.

    #1145589

    Hi MacManx, That’s not my website, I’m http://www.flipantiques.com – thanks. Best, AC

    #1145590

    macmanx
    Staff

    Oh, sorry. This is why folks should create their own support threads. :)

    At http://www.flipantiques.com/ here’s what I see: http://d.pr/i/PNPH/4FHKTQv7

    It appears to be a Weebly site, or at the very least, it’s no longer a WordPress.com site.

    #1145591

    I created a website with Weebly and need to point my domain to their servers. Can you set this up for me or walk me through the process of making these changes? I need to create A-Records for “www” and for my root domain. That’s one record for “www” pointing to 199.34.228.59. And one record for the root domain pointing to 199.34.228.59.

    If you need more info on these changes, please see:

    http://kb.weebly.com/domain-registrar.html

    Note that I want to keep using you as my domain registrar. I am not requesting a transfer and do not have new name servers to provide you.

    Thanks!

    #1145592

    macmanx
    Staff

    Would you please open your own thread so we don’t have any confusion like we did earlier?

    https://en.forums.wordpress.com/forum/support#postform

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