I'm a real estate agent (don't hold that against me... I'm one of the good guys!).
I don't need help with http://bmxlover898.wordpress.com; that's a site my 12 daughter set up for my 9 yr old son Grant... but it's the only working WP account that comes up right now.
I just requested help to migrate the site from the Agent Image hosting to GoDaddy.com, but Agent Image was unable to access it through the back end like before. They hit an error message "Forbidden: You don't have permission to access this server."
I went in to reset the password and share it with the guys at GoDaddy.com, but now I'm locked out as well and the site is now down (also showing "Forbidden" message plus "Additionally, a 500 Internal Server Error was encountered while trying to use an ErrorDocument to handle the request").
Of course I'd like to have the site working again, and I think GoDaddy just needs the admin access (along with the other FTP stuff Agent Image already provided) to complete the migration.
I need a hero big time! Can you please, please, please help me fix this mess?
The blog I need help with is bmxlover898.wordpress.com.