need help uploading theme… new to wordpress

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  • #1101132

    I have created an account for WordPress and Elegant Themes. I followed the instructions for downloading the elegant theme. Then when I went to upload it onto our WordPress account, I couldn’t find out how to upload it. I watched a tutorial on their website and when uploading a theme you must upload the .ZIP file onto our WordPress Dashboard. I went under the Appearance tab, just like the instructions said, and went to click the “Install Themes” tab but it wasn’t there. (It is supposed to be by the top of the page). Does anyone know why this is happening? Any advice would be helpful.

    #1101194

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #1101195

    Because of the way WordPress.com’s technical infrastructure is designed, we are not able to support uploading of custom WordPress themes on our service.

    http://en.support.wordpress.com/themes/adding-new-themes/

    #1101306

    elizhatt
    Member

    What about add ons for wordpress? How do I upload addons?

    #1101307

    timethief
    Member

    There are no add-ons and there is no upgrade that you can purchase that will provide FTP access and the ability to upload third party themes to a free hosted WordPress.com blog. To do that you must hire a web host and set up your own WordPress.org install.

    Reference links:
    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/themes/adding-new-themes/
    http://support.wordpress.com/com-vs-org/

    The only themes we can use on free hosted WordPress.com blogs are those found here > Appearance > Themes and there is no upgrade you can purchase that changes that.

    #1101308

    timethief
    Member

    @tuxedowearhouse
    You will have to return that theme to Elegant Themes and ask for a refund if you intend to continue to blog here at WordPress.com.

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