need to contact customer representative

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  • #1058888

    ab0ki
    Member

    i want to speak with a representative.i have problem purchasing the bundle
    Blog url: http://drumbeatz.wordpress.com/

    The blog I need help with is drumbeatz.wordpress.com.

    #1058991

    1tess
    Moderator Emeritus

    I’ll modlook this topic so staff will assist you. Can you be more specific about the problem?

    #1058994

    auxclass
    Member

    The address on credit cards / PayPal etc need to be from PayPal approved countries – sorry I don’t have the link but I remember Nigeria is one of the not approved countries – not sure what other African countries have a problem – posting your country will help the staff help you

    #1058995

    ab0ki
    Member

    i tried to upgrade my blog from a free blog site to a paid one..i tried making payment for the upgrade to pro which is $99.but when i make payment with my debit card it gives me this error…..”This transaction cannot be processed. Please use a valid country on the billing address.” am making payment from Nigeria.

    #1058996

    ab0ki
    Member

    how can i make the payment if my country is not approved by paypal

    #1059006

    ab0ki
    Member

    Pls can anyone help me with this? I need help asap

    #1059007

    The only methods of payment for upgrades are major credit cards from approved countries and PayPal supported countries. There are no other payment options. Nigeria is not a supported country.

    We use PayPal as our payment processor, and as such, we can only accept payment from countries they support: https://www.paypal.com/worldwide/

    For whatever reason, they have chosen to block payment from Nigeria, so you will not be able to purchase an upgrade here unless you have a source of payment outside of Nigeria.
    https://en.forums.wordpress.com/topic/billing-issue-because-of-my-location?replies=7#post-1052083

    #1059008

    jenia
    Member

    Hi there, we only accept payments from the countries supported by Paypal at the moment. You can find the list of supported countries at this link. I am sorry, we cannot accept payments from Nigeria at this time.

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