New Owner needs to amend payment option for WP fees

  • Author
    Posts
  • #865586

    richjerv
    Member

    Hello, I helped to set up a site for a friend and for ease paid for everything up front and then had my friend pay me afterwards.
    Nearly a year on, friend has amended all details to their own name / email etc, with the exception of payment as I keep being charged fees.
    I have had a good look and read on forums, but can’t seem to see anything on deleting my bank / paypal details or how friend can put theirs in instead.
    I apologise if it is obvious, but want it sorted so I don’t have to keep asking for money!
    Thanks in advance!
    Rich

    #865692

    I’ve tagged this for staff attention and hopefully someone will respond shortly and let you know what needs to be done.

    #865693

    richjerv
    Member

    Thanks thesacredpath!

    #865698

    You are welcome.

    #865827

    macmanx
    Staff

    I don’t see any upgrades or transactions on your account.

    If they are under the user’s account, the user can adjust the payment details via Store -> My Upgrades in the blog’s Dashboard.

    #865831

    auxclass
    Member

    What is the blog you bought the upgrades for?

    #865886

    richjerv
    Member

    Hi
    The new user of the account – stockpavillion – has all access, so I cannot log in and amend upgrade payment details.
    I need to pass on a step-by-step to them so they delete my bank / card details and put their own in.
    Any help appreciated!
    Thanks in advance.
    Rich

    #865892

    macmanx
    Staff

    stockpavillion will need to do this.

    At Store -> My Upgrades, there will be a “Update Credit Card” link below the upgrade. You can see a screenshot at http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

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