New Password

  • Author
    Posts
  • #3155176

    I am hosted through blue host and I was previously able to access my account this way. However, when I make changes to my website I have to login through WordPress but my password isn’t working. How do I reset my password?

    The blog I need help with is nataliedestinaewellness.com.

    #3155329

    kosiew
    Member

    hi,

    when I make changes to my website I have to login through WordPress

    What changes did you make ?
    Were you trying to connect your website to WordPress.com with Jetpack?

    If yes, try following the instructions at:
    https://jetpack.com/support/installing-jetpack/
    Within the instructions, you will see reference to WordPress.com account. Note that a WordPress.com account is different from the WordPress acccount at your bluehost site.

    Let us know if you have more questions.

    #3156140

    Hi msnataliedestinae,

    nataliedestinaewellness.com is a WordPress.org site hosted by Bluehost rather than WordPress.com:

    https://en.support.wordpress.com/com-vs-org/

    Therefore, the password for your account on nataliedestinaewellness.com will need to be reset through the Lost Password page on the site itself. If the password reset email doesn’t come through, please contact Bluehost for further help as the logjn details for the account are stored on their servers.

    Best of luck.

The topic ‘New Password’ is closed to new replies.