New post -> jetpack_error

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  • #1319649

    jerryjvl
    Member

    I’ve seen a few posts here describing the problem I experience, namely: when using the “New Post” functionality on a WordPress.com hosted site, I get a nondescript “jetpack_error” and nothing happens.

    None of the existing support calls are any help, because they redirect to the Jetpack support forum, but when I ask the question there, they refer me back here because I have a WordPress.com hosted site.
    (http://wordpress.org/support/topic/wordpresscom-add-post-gives-jetpack_error)

    Can someone here please help out?

    The blog I need help with is jerryjvl.wordpress.com.

    #1319758

    timethief
    Member

    Please post the URL of the free hosted WordPress.com” site you claim to experience a JetPack error on.

    #1319772

    jerryjvl
    Member

    As per my original message: jerryjvl.wordpress.com

    And it’s not a free site; I’ve paid for my account, I just haven’t got my domain redirection completely set up yet.

    #1319790

    jerryjvl
    Member

    And here is a screenshot of the error I experience:

    #1319856

    jackiedana
    Member

    Hi jerryjvl,

    It appears our Jetpack team has cleared up things on their end that they believe will resolve this issue for you. Please let me know if you continue to run into the same problems as before.

    #1319857

    jerryjvl
    Member

    Thanks! That helped resolve the issue completely.

    Is there any way a user can do this themselves? When I tried to find an answer to this issue I saw one or two posts that looked to be experiencing the same issue, but they never got so far as getting an answer.

    #1319863

    jackiedana
    Member

    It looks like there were some crossed wires with your Jetpack connection and domain names that our Jetpack folks were able to untangle and sort out for you.

    Others experiencing issues with Jetpack should refer to the following post:
    http://wordpress.org/support/topic/official-jetpack-support-resources-1

    Often issues can be resolved by the users themselves; when they’re not, we’re happy to step in to help.

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