no ads upgrade

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    Posts
  • #860145

    megvs84
    Member

    Help! I purchased the no ads upgrade but I still have ads! I read in a forum answer it’s supposed to be immediate. Am I missing something?

    The blog I need help with is pastoralcounsel.wordpress.com.

    #860341

    timethief
    Member

    You have probably bot logged out of WordPress.com and cleared your browser history cacahe and cookies. Please try doing that > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    #860342

    raincoaster
    Member

    Try the Cookie Dance: you may be looking at cached ads.

    Log out, clear browser cache and cookies, do a full restart. See if that clears it up.

    #860343

    timethief
    Member

    @megvs84
    I just did what I advised you to do above. I used IE8 and viewed your blog and I did not witness any advertising below your posts.

    #860345

    auxclass
    Member

    Also check your Dashboard >> Store >> My Upgrades and see if the upgrade is listed there – if the upgrade was successfully purchased it should be listed there.

    If it is not there you will need to contact the staff for help.

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