No option to ADD EMAIL to domain

  • Author
    Posts
  • #1032878

    katymoo
    Member

    In STORE / DOMAINS / I dio not have a button option to ADD EMAIL
    Blog url: http://travelvivid.wordpress.com/

    The blog I need help with is travelvivid.com.

    #1032956

    katymoo
    Member

    Following the instructions to add email to my doamin, they tell me to go to STORE / DOMAINS / and click on ADD EMAIL

    I only have a button to edit DNS but nothing to ADD EMAIl

    Help?

    #1032970

    raincoaster
    Member

    Where are you seeing the instructions that say that’s what you should do. As far as I know, WP.com has never offered hosted email.

    #1032990

    macmanx
    Staff

    You’ll need to be logged in as the user who owns the domain mapping subscription.

    #1033037

    katymoo
    Member

    MAcmanx – Well that would be me – I am the only owner of this domain and of the wordpress blog… raincoaster, I am trying to add in google business apps for email – you are right, WordPress does not host email. But my domain points to wordpress, and then I have to point wordpress to goole apps – I think!

    #1033039

    timethief
    Member

    is this the guide you are looking for? http://en.support.wordpress.com/domains/add-email/

    #1033040

    macmanx
    Staff

    No, there are no domain subscriptions under the katymoo account.

    The domain mapping for http://travelvivid.com/ was purchased by a different user on that blog.

    #1033041

    katymoo
    Member

    Timethief – YES, I have that, but see where it says to click on ‘add email’ – I do not have that option. That is my question…..

    #1033045

    katymoo
    Member

    Macmanx – FASCINATING. Maybe the friend who was helping me? How do I find that / change that??

    #1033047

    macmanx
    Staff

    You’ll need to ask that person to reply here and request that the upgrade be moved to your account.

    #1033057

    katymoo
    Member

    But how did you find out it was not katymoo? Can you tell me who it is?
    Is this a wordpress ownership, or a url ownership (which I bought via my domain)

    #1033062

    macmanx
    Staff

    It’s the only other user on the blog, check the Users section of the Dashboard.

    #1033065

    katymoo
    Member

    Macmanx, you are indeed the happiness engineer. I love you. THANK YOU for your time and attention. WOO HOO

    #1033067

    macmanx
    Staff

    You’re welcome!

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