No renew button..

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  • #1251001

    Apologies, I know this has been covered a lot but I really could do with some help on this. Our domain expired 2 weeks ago and we really really need it back but I can’t see a renew button.

    http://justlightenupband.com

    I’ve seen in other posts, people have been able to reset it so I can map and purchase it again – is this possible in my case?

    The blog I need help with is justlightenupband.com.

    #1251193

    macmanx
    Staff

    You’ll need to be logged in as the user who purchased the domain mapping subscription to renew it.

    However, since this is just a domain mapping subscription, and it is expired, I have canceled it.

    You can now re-map the domain yourself by adding it via Store -> Domains in the blog’s Dashboard.

    #1251279

    Thanks so much for your help, that has solved the wordpress side of things. Now I seem to have an issue with the domain itself in that is has expired. Someone else set the website up but I am now admin and don’t have details of the domain supplier. Hopefully I can get the domain again as I have paid the wordpress fee already..

    #1251285

    macmanx
    Staff

    Yes, you’ll need to renew the domain through the registrar, which appears to be http://www.uk2.net/

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