no renewal button for expired domain registration

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    Posts
  • #1330597

    dearjoachim
    Member

    I want to renew my domain registration (codesignresearch.com) but there is no renew button

    #1330704

    dearjoachim
    Member

    The domain was originally created by a colleague of mine who is no longer with us. Therefore I also last year had the issue:
    “[#1269797]: Getting a my domain back after cancellation.”
    It was resolved by me paying the new registration fee. But for some reason I now cannot update the registration for another year.
    Please make me the administrator for this domain – as was also agreed when we had the issue last year.
    Thanks

    #1330817

    rachelmcr
    Staff

    Hi there, I just replied to you via email about this issue. You should now be able to renew the domain by going to Store > My Upgrades in your dashboard. If you have any questions, please let me know!

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