i’ve fired a number of support requests off via the web form since monday and not gotten any response beyond the automated “we got your support request.” what gives? is it normal to have this long a wait for a human response?
renewing spiffyb.com is part of the issue, silly robot. it expired, i tried to renew it, got an error message. it remains locked but i note several wordpress charges on my credit card. it redirects to balloonland.wordpress.com, but should be pointing at my .org version.