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  1. Why can't I open my site

    The blog I need help with is

  2. Your domain name is in Redemption -

    You need staff help to renew the domain - I have flagged this for staff help

  3. Hi there,

    It looks like this domain was not registered with us, but is in redemption. Redemption means that the domain expired and that the registrar is holding it until it's time to re-release it (or it gets bought at auction). You should contact your registrar to see if you can rescue the domain from redemption.

    If you would like your domain mapping for $13 refunded, I would be happy to take care of that for you!

  4. Thanks @zandyring - I missed the not registered here part



    Sound familiar?

  5. Excellent sleuthing as always, auxclass!

  6. Hi!
    Thanks for great help. I contacted my previous registrar and it turns out there was a miss in communication and they let my domain go. If they would help me with getting it back from redemption they said I had to keep my site with them. I am very happy with wordpress and will therefore wait until the domain is out from redemption and hope I can get it back. Therefore I ask of you to please stop mapping that domain ( as I won't be able to register that domain with wordpress if it is already mapped by wordpress (I get a error message saying that that domain is already being mapped when I try to add it).
    Best regards

  7. Hi P,

    I've taken care of the mapping for you - you should be all set.


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