Not Getting New Comment Notifications

  • Author
    Posts
  • #1233091

    jesse2253
    Member

    I get a notification whenever I recieve a comment on my blog (and of any replies on my blog), but when I comment on other peoples’ blogs, I do not get a notification when they reply to my comment.

    Is this because I have two factor authentication on? It seems that it was working fine before I set up two-factor authentication (I’m not entirely positive though).

    #1233190

    timethief
    Member

    No. This has nothing whatsoever to do with two step authentication. You have to checkmark the comments notification box on the post on the other blogger’s blog.

    #1233194

    jesse2253
    Member

    Okay. That seems to work, but only sends me an email. I was hoping for a solution that allows me to see the reply in the Notification box.

    #1233196

    timethief
    Member
    #1233204

    jesse2253
    Member

    Okay. At least that is better than nothing, and its easier to go there instead of visiting the actual URL and scrolling into the comments section.

    #1233207

    timethief
    Member

    I tagged this thread for Staff as your dashboard notification button doesn’t appear to be working.

    #1233343

    macmanx
    Staff

    Can you see your notifications at https://wordpress.com/#!/notifications/ ?

    #1233366

    jesse2253
    Member

    Yes, I can see them, but I’m not sure if the ones I didn’t get notified of are on there.

    #1233367

    macmanx
    Staff

    The list is organized chronologically and should have everything. Are they listed around the time they should be?

    #1233369

    jesse2253
    Member

    Yeah, everything is listed about the time they should be, except I noticed that recent replies to my comment that was posted on other wordpress.com blogs aren’t there.

    #1233405

    macmanx
    Staff

    Would you please give us a link to one of the comments?

    #1233409

    jesse2253
    Member

    http://bubblebursting.wordpress.com/2013/04/17/because-cavemen-totally-ate-dinosaurs/

    I am “~Ĵɛғғ~Ғαитαɢɛ~Ƥʏяσмαиcɛя~” in the comments. I didn’t seem to get a notification when Hazel replied to my comment. I only found out she did by revisiting the post.

    #1233410

    macmanx
    Staff

    Make sure that you’re commenting logged in to WordPress.com, not commenting as guest.

    Look for a change or signout link near the bottom of the comment form.

    We only associate comment notifications if you’re commenting through your WordPress.com account.

    #1233411

    jesse2253
    Member

    This is what the comment form looks like: http://i36.tinypic.com/1nxycl.jpg

    There is a change/sign out link.

    I think I see the problem though. I was posting these comments on Safari on my iPad. It doesn’t have a signout/change link when I try to comment. Rather, it tells me to fill in my details.

    Is this the problem? The trend was that I didn’t get replies from comments I made on my iOS device.

    #1233412

    macmanx
    Staff

    Right, that means you weren’t logged in when you commented, you just filled out the form to comment as a guest.

    Make sure that you’re logged in next time. :)

    #1233413

    jesse2253
    Member

    The comment form still asks me to fill in my details. This is what it looks like: http://i35.tinypic.com/105z3ib.jpg

    You could see that in the notification bar above, I am logged in, but in the comments section, it seems that I’m not.

    Any fixes?

    #1233414

    macmanx
    Staff

    Click the WordPress logo to the right of where it says “or click and icon to log in.”

    #1233415

    jesse2253
    Member

    Okay..I got it to log me in. Thanks :)

    #1233419

    macmanx
    Staff

    You’re welcome!

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