not receiving email notications from new subscribers.

en WordPress.com Forums not receiving email notications from new subscribers.

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  sorbetbrut · Member · Apr 1, 2015 at 6:13 pm

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  We are not receiving email notifications from new subscribers.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 1, 2015 at 6:15 pm

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  Hello there,
  We do not provide support for WordPress.ORG installs and versions of their themes here at WordPress.COM.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you are, then you need JetPack support.

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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