Not Receiving Notifications of Comments, Comment Replies

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  • #1140441

    So no news yet? I’ve only just used “comments I have made” for the first time, but it’s no substitute for notifications.

    #1140442

    I’m having the same prob
    Em of getting no notifications when people reply to my comments. I understand that others are not being notified when I reply. I am logged in.
    Please help! :)

    #1140443

    Thank You…. I am now receiving both notifications by email, and upon the notification tab regarding the likes and comments made upon my blog.
    Replies to comments I’ve made upon other’s blogs are appearing in my email, however not upon the notification tab. Although I would appreciate the return of all interactions appearing on the notifications tab, the current progress is very heartening… Many Thanks.. :)

    #1140444

    atlantamom23
    Member

    Mike, you’re right – it’s no substitute! And if people I’m replying to on my blog aren’t also using the “comments I’ve made” page, it won’t be of much help! This is so frustrating.

    #1140445

    It certainly is. I wonder we’ve heard nothing from the powers that be, given this is a very hefty thread.

    #1140446

    macmanx
    Staff

    So we can better narrow down the issue, please answer the following 5 questions:

    1. Which browser (and version of) are you using? Visit http://supportdetails.com/

    2. Which username were you logged in to when you commented?

    3. What is the URL of one of the posts you commented on? (only one, please)

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?

    5. If you expected to receive notifications via email, did they arrive, and did you check your email’s spam folder?

    We’ll look into this, but we’ll need specific answers to all 5 (no shortcuts, please) before proceeding.

    #1140447

    1. Firefox 19

    2. mikeosbornphoto

    3. http://stefaniejasper.wordpress.com/2013/03/03/ukraine-125/

    4. No

    5. I don’t receive email notifications, but fellow bloggers have told me they are being received as usual.

    Many thanks for your help, macmanx.

    #1140448

    1. Firefox 19.0 (However, have same problem on Nook Tablet.)

    2. WordPress user name. maddiecochere Have tried logging out and logging in again, but does not fix problem.

    3. http://browsingtheatlas.com/2013/03/02/weekly-photo-challenge-lost-in-the-details-of-mardi-gras-world/

    4. No. Only notifications for my own blog posts are showing. No responses to my comments on other blogs.

    5. Yes. I rarely use this feature but was forced to yesterday if I wanted to know of responses to my comments.

    #1140449

    mondrak
    Member

    1. Google Chrome Version 25.0.1364.97 m

    2. User name I am logged in with is Mondrak

    3. One post – http://roxistclair.com/2013/03/02/live-like-you-were-dying/comment-page-1/#comment-824

    4. Only able to see notifications on my own blog.

    5. Email notifications arive

    #1140450

    shoreacres
    Member

    1. Firefox 19

    2. shoreacres

    3. https://wordconnections.wordpress.com/2013/03/02/conclave/

    4. No

    5. I don’t receive email notifications, but have read that they are being received.

    Thank you.

    #1140451

    andythursby
    Member

    1. Which browser (and version of) are you using? ie9, ie10, firefox 19, safari on iOS and also the wordpress app on iOS

    2. Which username were you logged in to when you commented? this one

    3. What is the URL of one of the posts you commented on? (only one, please)

    http://newbiecomiclife.wordpress.com/2013/03/02/the-start-of-something-new-guardians-of-the-galaxy-0-1/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?

    no

    5. If you expected to receive notifications via email, did they arrive, and did you check your email’s spam folder?

    not via ema

    #1140452

    macmanx
    Staff

    Wonderful, thank you!

    I’m going to pass this info along so we can continue to investigate.

    If you have not yet provided answers to the questions above, please feel free to do so.

    #1140453

    fergiemoto
    Member

    Here are my answers as requested:

    1. Browser: Safari 6.0.2; also Safari on IOS and WordPress app on IOS.

    2. Username: Fergiemoto

    3. URL: http://flickrcomments.wordpress.com/2013/03/01/vikings/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? NO

    5. I don’t sign up for email notifications of replies when I comment on other bloggers’ postings.

    #1140454

    waltherpp
    Member

    So we can better narrow down the issue, please answer the following 5 questions:

    1. Which browser (and version of) are you using? Visit http://supportdetails.com/

    Firefox version 19

    2. Which username were you logged in to when you commented?

    waltherpp

    3. What is the URL of one of the posts you commented on? (only one, please)

    http://theconservativetreehouse.com/2013/03/03/sunday-open-thread-march-3rd/#comment-335190

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?

    Negative, endlessly loading icon on blank screen but nothing appears

    5. If you expected to receive notifications via email, did they arrive, and did you check your email’s spam folder?
    I have no e-mail notifications active but have been using the toolbar icon which changes to orange when a new reply is made, providing a dropdown box for reading the reply and making a reply to it. This is not functional.

    We’ll look into this, but we’ll need specific answers to all 5 (no shortcuts, please) before proceeding.

    #1140455

    boricuafudd
    Member

    1. Version 25.0.1364.97 m
    2. boricuafudd
    3.http://theconservativetreehouse.com/2013/03/03/sunday-open-thread-march-3rd/
    4.The only notifications I see are dated back to Oct. 29 2012
    5.not enabled
    Thanks, I have a 4 notifications but all date to 10/29/12 no new ones

    #1140456

    waltherpp
    Member

    Seems like it may also help what is the URL of your own comment which received a reply that you were not sent notification, and what is the URL of that reply not notified. If that would help, here is an example.

    http://theconservativetreehouse.com/2013/03/02/saturday-open-thread-march-2nd/#comment-334615

    http://theconservativetreehouse.com/2013/03/02/saturday-open-thread-march-2nd/#comment-334649

    #1140457

    atlantamom23
    Member

    Here are my answers as requested:

    1. Browser: Internet Explorer 8.0

    2. Username: Atlantamom23

    3. URL: http://mymomthoughts.com/2013/03/03/recipe-loaded-baked-potato/

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ? NO

    5. I don’t sign up for email notifications of replies when I comment on other bloggers’ postings.

    #1140458

    macmanx
    Staff

    Thanks again for sending all of this in!

    atlantamom23, I recommend upgrading your browser to at least IE 9 (if not 10). If you’re stuck on IE 8 and can’t upgrade, please switch to a different browser, like Firefox or Chrome: http://browsehappy.com/

    IE 8 is two versions behind the current, has almost no support for modern web technologies, poor support for web standards, and a fair share of security issues.

    #1140459

    ehpem
    Member

    1. Which browser (and version of) are you using? Firefox 19 and Chrome 25.0.1364.97 m and IE9 64bit and Safari 5.1.1

    2. Which username were you logged in to when you commented?: Ehpem

    3. What is the URL of one of the posts you commented on? (only one, please): http://mikeosbornphoto.com/2013/03/03/second-chance-gallery/#comment-1947

    4. Are you able to see the notifications as expected at http://wordpress.com/#!/notifications/ ?: No

    5. If you expected to receive notifications via email, did they arrive, and did you check your email’s spam folder? Yes they arrived as expected.

    #1140460

    ehpem
    Member

    Perhaps I should add that notifications are working fine for likes and for comments made on my blog. I am not sure when I last received a notification of a reply from another blog – none are listed in notifications and since the emails are coming through just fine I might not have noticed in the past few days if I accessed them via the email link.

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