Notifications not going away?

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  • #1436719

    mose748
    Member

    I’ve been getting an “unread” notification star for the same two comments and “likes” for the last two or three days, even when I check the notifications. I even replied to the comment. The next time a page is loaded, the star for the same comment/like is back. On both the reader page, and on the black admin toolbar when I’m reading blogs. Not a huge deal, but it keeps getting my hopes up :P

    The blog I need help with is playoutdoorsblog.wordpress.com.

    #1436912

    timethief
    Member

    I’ll tag this thread for Staff. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1436936

    kardotim
    Member

    Can you please try clearing out your browser cache?

    Do you also encounter this issue in a different browser? for example Firefox or Internet Explorer?

    #1436944

    mclicious
    Member

    I have this problem all the time, too. It’s really obnoxious. I can read the same notification 12 times in a row as I go through my blog and write posts or whatever I’m doing, and it just keeps popping up. I’m sure clearing my cache could help, but that also speaks to it being poorly designed, since it’s not like other sites with notifications do this.

    #1436958

    rachelmcr
    Staff

    If you read the notifications, wait 30 seconds, and then navigate to another page, does the notification icon still pop up again? Because of how data is stored and synced across our servers, it can take up to 30 seconds for the notifications to be marked as read.

    If you wait for 30 seconds and it still pops up, please let me know and we can keep looking into this for you.

    #1436959

    mose748
    Member

    Sorry I didn’t reply over the weekend. I just cleared out my cache, but the notification finally stopped repeating itself sometime in the last two days, before I cleaned my cache- I wasn’t on my computer enough to pinpoint when.

    Rachel- when it was still happening, the icon kept popping up, even after reading the notification, waiting, and loading another page. Thank you for your help.

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