Notifications of new followers

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  • #863629

    timethief
    Member

    @dawndenton
    Have you read and acted on the comment I made above at the top of this thread?
    https://en.forums.wordpress.com/topic/notifications-of-new-followers?replies=20#post-859095

    #863630

    timethief
    Member

    @ubriaca
    Are you still experiencing this issue?

    #863637

    dawndenton
    Member

    Yes. I have followed all the suggestions, and re-set my emails under ‘Discussions’. Still no emails about new followers.

    #863638

    timethief
    Member

    Thanks for the response. I’m assuming you are referring to the blog linked to your username. If that’s not the correct one please post the URL for us.
    P.S. This thread is flagged for Staff attention.

    #863639

    macmanx
    Staff

    Try adding @wordpress.com to your email’s whitelist.

    #863641

    ubriaca
    Member

    @timethief

    Yes, still experiencing it. (Thank you for keeping track of me!) Going into the stats just now showed me that I got a new follower two days ago, and I didn’t get an email about it.

    There’s been no new Staff help offered on my problem for the last five days. I even haven’t gotten e-mail notices of all the above followup posts since mine of April 9. But I still do get email notices of comments on my blog, so @wordpress.com is not blocked on my system.

    If macmanx doesn’t have any further ideas, might there be someone more senior on the Staff who could step in at this point? (And who, hopefully, will read the entire thread so as not to re-suggest that I do all the things I’ve already done several times over.)

    #863642

    shoreacres
    Member

    @ubriaca – I just now signed up as a follower, and received confirmation from WordPress immediately.

    At least that part of the system is working properly. You might check and see if the notification for my “follow” came through to you.

    #863643

    metan1
    Member

    The other day someone told me they followed me and I still haven’t recieved an email. I don’t have enough followers to not worry about losing them!
    I haven’t changed anything in my settings, only have the one email address and seem to get all other notifications properly (although now I wonder…).

    #863644

    timethief
    Member

    I’m sorry I can’t help except to suggest they you whitelist email from @wordpress.com in your email client. I have flagged this thread for Staff attention.

    #863645

    ubriaca
    Member

    @shoreacres

    Thanks for signing up! I did NOT receive the email about you, though when I went into my stats just now I saw you there.

    @timethief

    No apology needed from you — you’ve been very helpful to me in the past, as clearly you are to many other bloggers, and I appreciate it.

    Supererogatory as it is, I have whitelisted the entire wordpress domain.

    #863654

    I am having the same problem. My blog is only a week old and my stats tell me I have 10 followers, but I am not being notified by email. I have done all the things suggested above, including checking spam and checking I have the right box ticked in my settings. I have checked these things several times. Not once have I had an email advising me of a new subscriber. I did put this problem on the forums yesterday but no one replied. I was going to contact ‘Support” but just found out they only respond to people with upgrades….very disappointing. I did not know that when I chose this site for my blog. I would like this problem solved? (Please don’t tell me to check my spam again!)

    #863662

    ubriaca
    Member

    @shoreacres

    I’ve signed up as a follower of your blog. Did you get the notification email?

    #863664

    Thankyou for doing that, but no I did not receive any notification email. This is very frustrating.

    #863666

    ubriaca
    Member

    Oh, sorry, greatsouthland — my last message was in response to an earlier posting here by shoreacres. It’s her blog that I signed up for, not yours — at least, not yet!

    #863675

    dawndenton
    Member

    @shoreacres Nope, didnt receive a notification of you following. So it seems it is still a problem….

    #863678

    ubriaca
    Member

    Looks like WordPress has abandoned us. It’s a week and a half since the last useless, repetitive suggestion made by “Staff,” implying that it’s our fault if we’re not getting the e-mails. They still won’t admit the problem is theirs, and if they’re trying to do anything about it, they’re sure keeping it a tight secret. Sigh.

    #863679

    macmanx
    Staff

    I’m willing to help, but would you please try adding @wordpress.com to your email’s whitelist?

    Just because you receive some email from WordPress does not mean that other emails won’t be considered spammy enough to delete on site. Whitelisting is the only way to prevent this and to rule this out as a possibility.

    #863680

    ubriaca
    Member

    TEN DAYS AGO I said on this thread that I had whitelisted @wordpress.

    #863681

    raincoaster
    Member

    You may have to do it again. Gmail, for instance, just started sending automated emails from WordPress.com to spam, although it didn’t before.

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