Occasionally don’t receive comments email

  • Author
    Posts
  • #38537

    carocat
    Member

    I’m still on Gmail and there’s nothing in my Spam folder.

    #38538

    kazzav
    Member

    I’ve had this too – I had a bunch yesterday, about 5 or so. They’ve not been filtered into my spam folder and I’m using BTInternet/Yahoo mail.

    #38556

    xtroyer
    Member

    Its July 5th, and I am having the EXACT SAME ISSUE. I have a Gmail account, with no wordpress emails on my spam folder and yet these comments are lost somehow.

    They do appear on the page, but I dont get the notification.

    :(

    #38566

    provoost
    Member

    Same problem here. I have ‘my own’ server. Mail normally works on it (e.g. Mediawiki can send mails). Mail is forwarded to my gmail account. Nothing in spam. It’s only been an hour or so. Looking forward to a solution…

    #38567

    katm
    Member

    provoost…

    I have a feeling you’re in the wrong place as you mention your own mail sever and your user name is linked to a self hosted blog.

    If you’re self hosted you need to be at http://www.wordpress.org/support/

    #38568

    sunyinyufi
    Member

    Hi! Same problem here :( I have gmail, I didn’t get notification for a couple of comments in the last days, and they are deffinetly not in the spam folder.

    Well it’s not a big deal, but still it’s disturbing…

    #38569

    raincoaster
    Member

    Let staff know through your Support button when support reopens, whenever that is.

    #38570

    sunyinyufi
    Member

    I’ll do, thanks ;)

    #38573

    yarnsnob
    Member

    i’m expriencing the same problem, I have 7 comments on my blog and 3 comments I have not been notified. The same thing happened a few days ago too. I have contacted support.

    #38574

    timethief
    Member

    For reference there are now two forum threads going on this same issue https://en.forums.wordpress.com/topic.php?id=15554
    Moreover it’s an issue that can only be resolved by staff http://wordpress.com/contact-support/

    #38575

    carocat
    Member

    I’ve marked this as resolved.

    It’s been happening with me again, but I will give a shout to support as well. No need for multiple threads. Can’t believe this thread is still going!

    Anyways, as Timethief said, anyone who has the same problem, please contact staff during the regular support hours: http://wordpress.com/contact-support/ :)

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