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Old account lost, need help recovering

  • Author
    Posts
  • August 11, 2014 at 2:42 pm #1993115

    rhysins
    Member

    Okay so I created a new account here with the main purpose of regaining my old account.

    Now there are some problems with this. I do not remember the email address to the account, meaning I do not have any of the proper proofs to go along with it. I never created a blog post to my knowledge, and the only thing I remember about it is the username as I’ve tried to create an account on a different website, but it says the name Rhawk has already been taken, and I remember signing up on here once in the past with that username.

    Any help with this manner would be gratefully appreciated.

    August 11, 2014 at 3:21 pm #1993228

    raincoaster
    Member

    You’re saying https://en.forums.wordpress.com/profile/rhawk is you?

    Why don’t you just change your Display Name, on the Profile page of your dashboard? That’s a lot easier.

    August 11, 2014 at 4:21 pm #1993267

    rhysins
    Member

    While I could do this, I specifically need that account back so I can know what email I exactly used with that account. Plus I’d be using both account for totally different purposes if I decided to use both.

    August 11, 2014 at 4:23 pm #1993269

    timethief
    Member

    There is only one means of account recovery. You can complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

    August 11, 2014 at 4:33 pm #1993278

    rhysins
    Member

    I tried to fill in this form, and even if I have the url of the account I wish t recieve now (Much apreciated raincoaster), I still need to fill in one of the proof of ownership boxes, which I cannot as I never made a transaction with the Rhawk account, and I’ve lost the original email, meaning I have no access to either the activation url/key or the two factor authentication codes.

    Unless there is still a way to key any of the three from my current email address?

    August 11, 2014 at 4:38 pm #1993280

    raincoaster
    Member

    Two factor authentication didn’t exist when that account was created. That’s not a factor unless you added it afterwards, in which case you can recover the account if you still have the phone.

    August 11, 2014 at 5:00 pm #1993286

    rhysins
    Member

    I have a phone, and it does mention using an authenticator app, which one should I look out for?

    August 11, 2014 at 5:37 pm #1993297

    raincoaster
    Member

    No idea, I suggest you look up Two Factor Authentication in the support documents http://support.wordpress.com/

  • Author
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The topic ‘Old account lost, need help recovering’ is closed to new replies.

About This Topic

  • Started 4 years by rhysins
  • In: Support
  • This topic has 7 replies
  • 3 participants
  • Latest reply from raincoaster
  • Last activity: 4 years

Tags

  • account
  • email
  • help
  • lost
  • Rhawk
  • wordpress.com

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