old inactive e-mail address

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  • #1142894


    I cannot login in wordpress because I suddenly am not recognized?!?
    In my profile reside a old e-mail address, so WordPress can’t reach me.
    How can I change my profile? My old e-mail is (email redacted).
    This is a inactive address. The website is ww.debrugvideo.nl
    Please help me.

    The blog I need help with is mvdreijden.wordpress.com.



    Hi there,
    Staff can help you with this. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.



    Please log in with your username – mvdreijden – and password, and update your email address here, if necessary:


    You’ll receive an email at the new address – please click the confirmation message you get to complete the process.

    You should also change the address in your administration area under Settings > General:


    You’ll get a second email confirmation to complete for this change.

    Let me know if you need further help.



    Dear Kathryn,

    Thanks for your help.
    Let me explain something. I am 75 years old and in my active life a software developer. But the internet was always some diffuse for me.
    Let me explain the problem. I maintain the website http://www.debrugvideo.nl. To reach the dashboard my login name was admin and the password [password redacted] .
    Last week suddenly the password won’t work anymore. I have tried to reset the password, but the e-mail address in the profile is obsolete. So the answer for a new password never reached me.
    The old and inactive e-mail address in my profile is (email redacted).
    It should be my new e-mail address: (email redacted).
    Are you able to change the e-mail address and give me a new password?

    Thank you in advance,
    Martin van der Reijden



    Hi there, I’ve removed the password from your reply because these are public forums and it’s a security risk to post a password publicly.

    The site http://www.debrugvideo.nl is actually not hosted by us here at WordPress.com, it’s a self-hosted WordPress installation running on the WordPress.org software.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.

    You’ve reached support for the free sites hosted at WordPress.com.

    If you’ve lost the password for your self-hosted site, you’ll need to try one of these solutions:

    If you need further assistance, WordPress.org has a complete support site for self-hosted/installed versions of WordPress at:

    Best of luck to you!

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