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On August 22nd, 2012 I can not sign in or access my stats page.

  1. morgellonsaid
    Member

    Still having the same issues.
    Can't access stats... or even the sign in page http://wordpress.com/

  2. macmanx
    Staff

    morgellonsaid, I enabled HTTPS on your account.

    Can you access it now?

  3. morgellonsaid
    Member

    no... still not loading....
    I am using https://wordpress.com/#!/my-stats/?blog=14919155

  4. macmanx
    Staff

    It's loading for me, but slowly. About 40 seconds. How long have you waited?

  5. morgellonsaid
    Member

    Okay....
    it seems to work now.
    Thanks?
    I will sign out and sign back in to double check.
    I appreciate your time.

  6. bertholdgambrel
    Member

    Well, this is weird. It stopped working again for me. It definitely worked for 20 minutes or so after 4:28 p.m., but now it's back to saying "transferring data from s1.wp.com" and doing nothing. I've waited for several minutes and nothing loads. HTTPS is still on.

  7. morgellonsaid
    Member

    Yes... it worked for me for about two minutes.
    I signed out and tried signing back in and now it is not working.

    Oops.... got in to the fresh page but now the stat page is not loading again.

  8. morgellonsaid
    Member

    okay....
    I'm confused.
    Its working again.

  9. macmanx
    Staff

    Ok, seems like we're having some intermittent issues with that. It seems to be working for me now, so maybe it's finally settled down.

  10. morgellonsaid
    Member

    thanks... i'll check again later...
    will this forum chat remain open in case i need to report the same issue?
    I appreciate your time very much

  11. donchais
    Member

    OUCH! Same prob again, but this time the message is "transferring data from s1.wp.com"

  12. macmanx
    Staff

    Yeah, we're looking into it and will report when we have a solution.

  13. donchais
    Member

    much obliged!

  14. macmanx
    Staff

    Are you folks able to load normal WordPress.com sites? Would you please check these two and let me know.

    http://matt.wordpress.com/

    http://macmanx.com/

  15. donchais
    Member

    yup! :)

  16. macmanx
    Staff

    Ok, would you please run a traceroute to s0.wp.com and reply with the results?

    If you're on a Mac, you can do that from the Network Utility at Applications -> Utilities.

    If you're on Windows, you can do that following this guide: http://kb.iu.edu/data/aihy.html

  17. morgellonsaid
    Member

    http://macmanx.com/
    and http://matt.wordpress.com/ both loaded up for me...
    hope that helps

  18. macmanx
    Staff

    Thanks, would you please run a traceroute too, same as mentioned above?

  19. donchais
    Member

    Mac...here ya go

    Traceroute has started…

    [removed]

  20. donchais
    Member

    same result without the www

  21. macmanx
    Staff

    Thank you!

  22. macmanx
    Staff

    donchais, would you please confirm that the traceroute results for just s0.wp.com ?

    Something like, "s0.wp.com has multiple addresses" etc?

    If so, the issue is on Verizon's end, and you'll need to contact them about this.

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